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Senior service desk analyst
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Anyone looking for reference in Cognizant.
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Did anyone meet people through this bowl?
Bonus and comp raise %?
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Anyone go to Stetson Law and end up in big law?
What’s the comp for a shareholder at GT?
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When I get stuck and there’s no partner or someone more experienced to take the lead on a point, I throw out a line like “let’s circle back to this point later” or “let’s discuss this one offline” to take the pressure off once everyone has said why they want to do X with it.
Subject Expert
For contentious calls like this, I always put together talking points and run them by the partner. I typically don’t really need the talking points, but the exercise is great preparation for me. I also like to be really open with the partner about my concerns so we can discuss strategy. I’m always surprised at what great advice I get when I just say I’m nervous to deal with something.
I use “I don’t have visibility on that point right now but will circle back” if something comes up that I don’t know the answer to.
Coach
What’s the purpose of the call? Level set or negotiation? Simple status update?
Coach
You’ve got this
My go-to when I don’t know how to respond is: “thanks that’s helpful context. We will discuss internally and circle back on that point”