I recently grew into a PM role and train other more junior staff to fulfill my prior role of data analysis. My biggest struggle recently is the anxiety from someone who tends to overpromise the work they can do, and as it approaches the deadline they tend to come back and say “sorry something else comes up and I’m not able to finish this, and I will have to push it off by x days” etc. This keeps disrupting my original planned timelines, though not always urgent. How should I deal with it 🥲🥲🥲

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Give them an earlier “internal” deadline to reduce risk of not meeting the true client deadline, check in on progress frequently, and communicate the importance of sticking to original timelines unless a true emergency comes up.

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Everything M1 said. I would also be verbal and tell them that it is an internal deadline. When they restore your confidence in their ability to hit a deadline then remove that early requirement and share that “achievement” with them.

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