I spend half my life chasing people for forms they said they would send “today.” At this point, “today” is not a timeframe. It is a personality trait. Do you know anyone that does this?

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This is where my sales background comes in. See if you can build automations or a sales-style campaign.

This part is annoying, but the beauty is from the HR side non-responses to required forms are a compliance issue. I start to bug people, before I genuinely become a pain.

After 3 days - email follow up with a defined deadline. On the day of, I send a reminder. I’ll also send an IM message and if you’re using a tool like docusign - I resend the document.

I then send a past due reminder that same day when not received by email, send them an IM, re send the document and say it’s now a compliance issues which needs to be complete by tomorrow morning.

If that fails, I reach out to their manager, say “I’ve contacted Jon 7 times regarding this form and I don’t have anything back. I need your help, this is now a compliance risk. Can you please ask the employee to complete this now”.

And if they don’t complete it, I start to send reminders every 2 hours via IM, or I add them to a group chat with their manager and keep pushing. In this situation - escalation is your best path.

But yes, I have a mental list of people who are “frequent offenders”.

Very true.

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