It’s official: American Airlines is awful. WSJ ranking is out. AA is #7, just above the last place airline, which is asking its passengers to tip its flight attendants.

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I’ve had mostly good interactions with AA. Maybe I just fly an easy route but I don’t understand the hate.

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Dang. Below SPIRIT? 😬

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Yeah AA has fallen off. I used to avoid United out of fear of being beaten. But now I take the risk.

likefunny

I just do some push ups and air punches while in line, so United knows what's up. 😛

likefunny

I will pay double not to fly AA. It’s to the point where I expect a delay when arriving at the airport. I’ve had 4 instances where the departure is delayed by 4-5hrs or more for “mechanical or technical issues.”

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Delta 🙌🏻

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Go Southwest!

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Used to be a Delta loyalist but after relocating to the west coast, Alaska Airlines moved into the #1 spot for me

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Yay for Southwest!

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I think it was always known, but they have gotten worse since the CEO basically say find anyway not to compensate people for inconvenience

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Every time Oscar speaks I want to pay for an United flight less and less. He’s truly out of touch. Doug Parker is a close second

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Am I the only one with the first thought, “hmmm that’s an interesting visual comparison, need to swipe that."

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Nope, me too! 😀

Outside of airport issues, almost never had any delays with AA. Delta has been delayed for me due to delta ground staff way more

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Didn’t need a survey to know that. AA blows

helpful

I knew it! I hate flying American idk why I thought maybe I was biased (I probably am) it’s always a fucking awful experience. Their planes, their routes, I hate it all so much and now I’m finally justified (even tho none of my complaints are listed in the survey but don’t take this away from me)

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AA sucks. But it’s certainly better than Spirit

At least united is consistent, I appreciate it

Holy smokes! Is United really that bad? I’ve been a regular for 3+ years and haven’t had bad incidents with them - been incredibly fortunate

Been flying AA every week for a year. Very few delays, no cancellations. CS isn’t amazing, but don’t get all the hate

Haha...definitely not a brag. Seriously wish I wasn’t flying at all

If you’re executive platinum they take great care of you! Moral of the story, don’t be a peasant

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