I’ve realized that 70% of my job is just managing up and presenting my work so people don't kill it. They never taught us in portfolio school how to deal with a client who hates the color blue for no reason. I’m worried my people skills are severely lacking. Does it get easier to defend your work over time?

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It does get easier. Part of that process is developing thicker skin and learning not to care so much. At the end of the day, what the client wants is most important. If that's a purple sky because they hate blue, so be it. Doesn't matter if it objectively looks terrible so long as they're happy.

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Yea I agree. It’s defending the work and then also give them an option showing what they want too.

Portfolio school? Now that’s a new one ha. It might be good for you to look into some classes maybe at a local community college about improving interpersonal communication.

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Yea portfolio school is good for ideas and creating the work collaboratively, getting industry connects. For interpersonal communication I would say maybe therapy, public speaking lessons.

What do you mean by managing up? How does managing up connect to defending your work? I’d say defending your work is a part of the job. Rationalize why you strategically selected a different color that will appease to the psychology of your audience. So that even if their favorite color is blue, you have a more effective option.

Or maybe if they’re adamant about blue, then use that in your strategy. The clients favorite color is blue. Ask them why it’s blue. Maybe it makes them feel calm. Then find a complementary color that meshes well with the blue.

It’s a dance. Always gotta give them options to choose from.

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