My boss has decided to implement a new rule where anyone working from home needs to be in a teams call together(about 20 of us), 8 hours a day, with their camera on at all times. Our productivity is great, so the reason given was that it's supposed to "boost morale." We already have 1-hour huddles twice a week with a camera on policy(which I'm okay with). I just don't like the idea of being surveilled constantly. Am I overreacting to consider resigning if this new policy was here to stay?

Hi, has anyone ever heard of adenine Solutions? Thanks!

Did anyone receive Form 16. I got mail but couldn't find in HR Workways

Can anybody please refer me to UBS?

YOE- 10.6

Tech stack- .NET, MVC, WCF, Entity Framework, WEB API, Microservices, SQL, JavaScript, Typescript, Bootstrap, Azure, Git Devops, Jira, API testing, Vulnerability management, Performance analysis

Hello After working in Barclays for five years as a digital developer i am looking an opportunity to move , i would like to work as a junior react developer, any jobs there please, thank you

I have no talent for awards work. What should I do?

Does your undergrad school matter to MBA admissions? Does it make a difference if you have a great GPA from a state school or an average GPA from a highly selective school?

Waiting to board and it feels like I've been awake for hours. Truth is I've been up for only an hour and half 😲

How can I get into tech/telecom a industry project?? Analytics staff here with ETL experience

Said I'd never lease a car but now thinking I'd lease if it were a luxury vehicle (1-2 years & switch before its old). Does that seem reasonable? Anyone have experience w/ leases? Tips on negotiating?

Does anyone use Fundations in 1st grade? We are piloting it in our district as a tier 1 for all kids as our daily phonics program. Trying to figure out how to set up classroom w/ all individual tools?

Is it just me, or does Seattle not feel as "welcoming" for first-generation immigrants?

Is anyone in the Tac group?

Which are the top consulting firms in the region after MBBK , heard strategy& has a really bad culture so exclude that too?

Can H1B approved under consular processing but yet to be activated be transferred to another employer and can the new employer apply for transfer and change of status?

Best self-help books on the market? I've been consistently unhappy lately. Something needs to change.

I feel like this is the busiest billable December I’ve had. Anyone else absolutely swamped with work this month?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Any suggestions for how to find a fully remote customer support job?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hiring managers, what do you look for as you’re going through resumes?

Will the customer support future be led by chatbots or will we still be necessary? lol

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

How have the skills needed for working in customer support changed over the past decade?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Tell me a feel-good story from work that will restore my faith in humanity.

Managers, how do you help your customer support team avoid burnout?