Creative ways to respond to customer concerns without sounding scripted?

It’s 3 in the morning and I’ve been awake for an hour. Good times.

Hi Fishes I am looking for salesforce Developer position,
Salesforce experience -18 months, Ctc-5.1,expected - 9-10 lpa

Thanks in advance

Trying to get my dream starting job as a program assistant at the INTERNATIONAL RESCUE COMMITTEE, can anyone help with a referral? I currently am a program assistant, just not in the area I want.

What does QRMTE - expectations not met signify? How does it affect?

Can someone explain the benefit of whole life or similar products? I understand that they are bad for 99.9% of people. How does the 0.1% benefit? Taxes? Asset protection?

I'm struggling to understand why anyone would use these at all. Significantly caps your upside. If you are uber wealthy, why wouldn't you continue investing in the market? Why pay the crazy fees for these products that are essentially just 90% treasury bonds and 10% levered ETFs and covered calls?

FYI Amex offer for Allen Edmonds. Spend $300 get $90

Hi All,

I had an offer from CGI for 14lpa two months ago. I rejected it as I received an offer from a product based company for 19lpa+5L stocks. Now I am not able to handle the pressure in this Product company and want to go back to CGI. Can I apply to CGI again? Will they take me? Is there any duration to apply again. Please help.

Yoe - 4.
Tech - Azure, Terraform.

Can we start a thread for all the acronyms? Y’all lose me with all the lingo 😂

I have a new manager working with me who is surprisingly not great at the role. We’re in industry and she’s worked at the company for a long time but in a different capacity. (Cont)

C&F question: any attorneys here with a DUI conviction on your record? If so, did you have any issues clearing Character & Fitness in a new jurisdiction?

DUI occurred nearly two years ago as a senior associate in state X with no corresponding discipline in state X; however, now trying to get admitted into state Y...

Obviously, this is an extremely regrettable event, and will make that clear to C&F, along with post-DUI progress.

Curious if anyone else here went through something similar.

Did TBWA/Wildtype have layoffs??

What's your date of Jalsa??

How is the client Yahoo Supply? I got a proposal and any review would be helpful.

Anyone use Freedom Boat Club or another boat membership in Chicago? How much is it and any pros/cons?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

How have the skills needed for working in customer support changed over the past decade?

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

How to stop customer service from ruining your day?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Your most positive customer interaction?

Managers, how do you help your customer support team avoid burnout?

Hey managers, how do you keep company culture alive when managing a remote team?

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

Do you feel working in customer support has made you a better customer?

Anyone else feel like customers have been super irate lately?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

Tell me a feel-good story from work that will restore my faith in humanity.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I wonder how some businesses are STILL thriving with trash poor customer support! In 2022 *sighs*

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

Is outbound customer support typically less stressful than inbound?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌