On average, how many client meetings does a mid-level CSM have per week, on average? I have 25 customers in my book of business.

Anyone know if CVS Health drug tests for remote roles?

Security TPM on-site at big tech, how would you prepare/review? No coding. Expect high level q’s on vuln. Analysis& arch. design from security POV. I do NOT have an engr. Background. 1wk to prep

Hi Fishes, I've 5.7 YOE in digital marketing and i have an offer from PS for Senior Media Analyst Role in Digital Marketing Domain. After seeing all the layoff post i'm getting scared. It would be helpful if you could please let me know if anyone if fired from Digital Marketing Domain.

DOJ is Oct 31st, i dont have more time. Please comment if you know anyone from Digital Marketing.

How do you deal with a passive aggressive supervisor who regularly points fingers and throws people under the bus?

If you work at a FAANG company, have you experienced workplace discrimination?

I am only 4 months into being a surgical coordinator. I love the position itself however I am struggling to adapt into my new work environment. My position puts me in a place where I need to interact with my new coworkers but they are not as welcoming as I expected. There is also another surgical coordinator however I have come to find from other staff that there is a long history of her running other staff away and not fully training other surgical coordinator staff properly. Any suggestions?

1YOE as a strategy consulting generalist, interested in breaking into PM. Would love to know which books / courses will get me in the best shape for PM, and if it’s worth looking into with my currently level of experience. Thank you!

Whatz the salary day for cerner.

Strat consultants: work performance Remote vs In-Office. Do you find you are able to perform better in an office as there are less ways you can procrastinate or relax than at home?

Hi, where or what types of companies should sophomores & juniors apply for next summer (2022) to recruit for IB the following summer (2023)? This summer BBs wrapped up SA IB recruitment, EBs even earlier, and a fair amount of my friends missed out big time.

Also, if a sophomore or junior doesn’t get a finance-related summer internship (I.e tech) and aims for an IB SA or FT position, is it harder to break in?

Appreciate any advice and insight, thank you.

Hi all, can anyone tell how good is Levi's as a work place for analytics/data science?

Hi can anyone share the quality of work, average salary for data scientist role at Captial One?

Other than MAANG, which companies are good for the data scientists in India (both product and service)? Good in terms of project complexity, rigor of analytical approach, scale of problems, implementation opportunities, usage of latest tech stack, innovation, mlops best practices etc.

Any one here who is serving notice period in EY and got hike letter

Where can I see the reviews post manager discussion?

Mid year promotions confirmed!

Looking for referrals for Zomato. Can anyone help a brother out ?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Managers, how do you help your customer support team avoid burnout?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Hiring managers, what do you look for as you’re going through resumes?

Ways to destress during work as a customer support agent?

Are you worried about how quickly AI support is growing?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Tell me a feel-good story from work that will restore my faith in humanity.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

What are your tips for publicly responding to negative reviews?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Creative ways to respond to customer concerns without sounding scripted?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is outbound customer support typically less stressful than inbound?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!