I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

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If you are not comfortable with this, you should talk to your manager. Maybe you can come to an agreement where you don't have to rely so much on scripts. In my opinion they are not necessary all the time.

In my opinion the scripts are necessary because being too informal the client does not feel that we are taking his requirement seriously.

Maybe scripts are strictly necessary in the beginning, but then I don't think it's necessary to have a scripted conversation, I think it depends on each client. Maybe talking to your boss he can understand

Do you personally care about being called a bot? If the script gets the job done and the clients get the help they need is it really so bad?

Nah, have some fun with it; people are just trying to figure out whether they are talking to an actual person. It's actually a bit of a game to them sometimes

People like testing customer service types online; they are just bored and want something to do, don't let it bother you.

Here's a tip from an old pro. If you think you have a way to improve a process in customer service, you are probably right that it would be a good idea, but you can't do it without your supervisor approving it. Otherwise you will just make them mad and they will crack down on you for not following protocol or straying off topic or whatever. So if your boss wants you to avoid putting personality into the job, just do it, the alternative is really awkward because you will be accused of not doing your job.

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