Share your worst client experience? New hire here, just led a bad meeting. 🥵

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Not a big deal, I find it worse when you don’t probe enough and get the feedback that they are paying you to question and challenge them.

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I never have bad client experiences because I always befriend them first and become overly personal so that they feel we're friends and you would never put a friend on the spot and try to embarrass them.

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This is the level of manipulation I expect from consultants.

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The client during the meeting instead showed us how to do our job (i.e. how to help them) and took over the whiteboard

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In my first year I got called to the office of the client CEO with my partner, where I had to explain how my expertise fit the case (it didn’t).

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