Staying at the Miami Edition for my birthday! Used my points, and am a Platinum Elite member. Any ideas on how to ask the hotel if they do anything nice for birthdays? Also, how to get upgrades?

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1) add a comment to your reservation that it a birthday is involved.
2) email/call the GM or Concierge and let them know

Or simply call your ambassador and let her/him know that's it's a special day and she/he will take care of it even if the hotel generally doesn't do anything - upgrades included.

Also, might be worth using your free suite nights if you have any.

The EDITION is pretty good with favors. Get on the phone with a GM/concierge and you may get something nice.

Upgrades may be hard to come by - as a platinum member I’ve asked and been rebuffed on the bungalows twice. Just going to be your luck day of!

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