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Hi everyone! Does anyone in here work for Omada Health ? I have an interview next Wednesday for a PT Member Support Agent role and am unclear on what the pay could be. Glassdoor has the pay estimate at 42k-48k, but I found a comment where someone in the same role mentioned only getting paid $12/hr. I have 8 years of experience as a CSR but I’ve had a couple year gap in between now and my last job. TIA Any advice helps .
Are health/pharma agencies hiring??
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Caring about career growth for those more junior than you
Don’t overplay your experience. Sometimes clients don’t want to know you know more than them - even if you do. Listen more than talk
You might think you're out of the weeds, but you're not
Invest time in teaching others how to do things - even when you know you can do it 10X faster on your own. That investment pays off 100X in the long term.
You’ll learn that all those people you thought didn’t really do any work were actually doing a ton of it. Only it’s administrative and involves spreadsheets and awkward client convos. And you’ll miss just being the guy who writes brief sometimes.
It's not about being right. It's about taking people with you.
Hire people who are smarter than you and/or bring something unique to the team. Your success is less about what you do and more about what you enable and teach others to do.
Speak up
I've grown to really enjoy and take pride in helping juniors learn how to use tools, different strat approaches, and overall how to form a story that will sell. GPDs and CSOs notice that and make you invaluable.
@SVP1, what clients are these? Sign me up. I hate talking about myself.