Thank god for Chase travel. They seamlessly handled my cancelation and rebooking without a crazy wait time. Was going to cancel my CSR but now wondering if I should renew

likefunny
Posting as :
works at
You are currently posting as works at

Yeah, Chase has done just barely enough to keep me hooked on the CSR, even though the fee is absolutely nuts.

like

Have they switched away from Expedia yet? If so, that could be the cause of the improvement. I’ve found them to be awful over the past 18 months.

Oh interesting - I didn’t realize there was a link

You don’t need the CSR to book through Chase Travel

What’s their phone #? Was also having airfare problems but couldn’t seem to contact them

1855-343-1902 worked well for me; 5m wait while the main line was a longer one that never called back

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