Those with the CSR - how’d you go about getting some of the fee refunded? I know people call but what to say? The fee is too high and is chase doing anything about it? I’m traveling and dining has other options with the freedom. Or should I bluntly ask

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Started off convo telling them I was thinking about cancelling but they didn’t offer 😭

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Lol I haven’t called yet. Maybe I’ll be more blunt

I called and told them I was thinking about cancelling and got the 250 credit. They asked why and I told them that it was difficult to justify the cost of the fee when I’m not traveling much

Just the number on the back of your card - I even used it today to report fraud on my CSR

They have given random customers $150-250 in retention credits (call and ask about it). Very random - out of maybe 10 friends including myself 5 were given offers and only 1 had $250

Don’t bother beating around the bush. Just call and ask whether you qualify

I went down to regular chase card for the year, no muss no fuss.

I called and asked. Got 150. If you haven’t done so go for it. Nothing to lose

I called and asked and was told that no offer like that exists for me 🙃

I guess it’s on a case by case basis, especially seeing as I used my card a lot this year.

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