What are some of your favorite social listening and analytics tools you’ve used as a CM? My team is looking into new tools and would love to get some recommendations

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I have been using HootSuite for years. I'm not sure if it's still my favorite because I'm too stubborn to try anything else, but it works extremely well for my needs.

I tend to use Buffer because I work freelance for small businesses and I find it's the most intuitive one to set them up with.

I've used Hootsuite, Social Gest and Planoly (didn't like this one very much). I hope you find this useful :)

I tried using once Social Animal, but never really understood it completely. Hootsuite and Hubspot are what I currently use to see analytics and schedule posts.

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I'm thinking of experimenting with some incentives to increase our community's engagement. What incentives have you used in the past that have been successful?

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Do you allow the community to discuss your direct competitors?

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I feel like a big part of what attracted me to community management was spending so much time in online communities myself. CMs, are you active in communities other than your own?

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👉 Canva
👉 Hootsuite
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👉 CapCut
👉Qoob Stories

Would you add or change something?

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