What are the pros and cons of outsourced reps? I've heard rumors that our company will start outsourcing this summer.

Is anyone hiring anyone over 50?

I've been on the bench for a few weeks and I feel like I have a personality again. Not being stressed, anxious, consumed with work has reminded me what it's like to be more present in my life...

What are few consulting types of jobs in SCM

I joined capgemini on aug 19 2021 but no appraisal has happened till now.
HR said that I appraisal will happen in April 2023 ! Is that true..
That is a very very long time .
Please can anyone tell if that could be true.

Hello all! I am looking for a job in finance/investments, but I’m having trouble attracting attention from employers. I have a finance degree from UGA, but all of my experience (3.5 years) is in sales (tech and real estate), so no relevant internships unfortunately. Any advice on how to market myself better and where I should be looking would be greatly appreciated!

Hi Team..

I am looking for a job opportunity in Hyderabad in PM/ PMO domain.
I have 5.5 years of experience in Core Engineering consulting services in PMO & Portfolio Management.
I recently joined ZS as a Sr. PMO Associate.
I have appeared for Deloitte and KPMG but they are on hold. I have applied for Program Manager position in Amazon and Project Manager position in Microsoft but didn't get any response.
Please advise as I like Hyderabad very much and don't want to shift to Gurgaon.

By which month we get CEO bonus of $750 ? Is it given to everyone regardless of one's performance ?

If you notice that a junior associate on your team has over-billed, how would you handle it? I don’t want to get them in trouble, but noticed that they billed extremely high numbers even though I was doing all they work on the deal and they completely disappeared other than for client conference calls. Certain things that they billed for on the final invoice, I alone handled and never asked them to do. Appreciate any advice. I’m a mid-level in case it helps for context.

Recently moved to Houston! Opened to meeting people 🙂. F32. Currently living in downtown.

Anyone have experience with Qventus? Recruiter reached out and I’ve never heard of them. Looking for insights on comp, WLB, etc.

Left public accounting this year after 5+ years and looking for 10-20 hours of flexible & remote accounting/auditing/etc. type work. Message me if you have any opportunities that may fit this description. I would love to help a small business, but am open to anything fitting my vague guidelines.

Anyone recently joined Optum in India? Did you receive welcome gift?

Is optum calling employees back to office? Junior level in gurgaon

Has anyone used Smart Asset for lead generation?

anyone here with Salesforce and do product willing to chat?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Hi fishes, do you get paid by the hour or receive a salary?

Any suggestions for how to find a fully remote customer support job?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Are you worried about how quickly AI support is growing?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

How to stop customer service from ruining your day?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hiring managers, what do you look for as you’re going through resumes?

What are your tips for publicly responding to negative reviews?

Tell me a feel-good story from work that will restore my faith in humanity.