I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

like
Posting as :
works at
You are currently posting as works at

There's those who've had to be forged in the fires of customer service, and then there's those who live in blissful ignorance of our struggles

Man, I work with some veterans who've been doing this job for years and years and I just don't get where they find the patience for it. I'm losing my mind after one!!

Well, any job sounds easy if you oversimplify it like that. That's on them for using such low level thinking

Probably the same people who think zookeepers just play with animals all day

Well no cause then you'd be in the wrong for getting upset at someone for saying something ignorant, and that's a worse look on you than it is for them. It's best to stay calm and let things like that slide off of us

Related Posts

I moved to the US from Canada last August. Recently got my work permit and now looking for work. Can anyone look at my resume and give me some advise or leads on what kind of jobs I'm best suited for? I live in a remote in PA. Not many jobs around here at all. I wouldn't mind working remotely.

Post Photo
like

Any resume writers or coaches you'd recommend for Product Designers?

I worked at same place for 6 years and have done a few tech contracts. I've covered a lot of ground and I'm not sure how to frame it all.

like

Any recommend sources for interview prep at the associate level?

helpful

Hello all,

I have an offer from Epsilon and JP Morgan.
Which will be a good option to join?
CTC they are offering is almost same, role requirements are also almost similar

like

What is your go to watch in the office?

like
like

It’s a really nice day outside by the pier!

Post Photo
like

What is the base pay for SM in TAX, in Texas? Any clue would be appreciated!

like

Anyone have thoughts on PENN calls for when their app is supposed to come out? I think they could be a good play, but I also might be a biased stoolie

like

I’ve been trading options all year on Robinhood. Also have long term equity holds bought over last 2 years. Is there a simple way to see my realized gains or loss for the year? I know the paper value, but not sure what has been resized. I do 10 trades a week so would be miserable to try to add up. Thanks!

like
like

Hello fishes,
I am currently serving notice period with one offer in hand and looking for a better opportunity. My skills are SAP UI5/Fiori with ODATA and ABAP. Please let me know if there's any opportunity you can refer me to.
Thanks!

like

Can anyone refer me for a SAP FICO profile in UK?

like

I know this isn’t a marriage therapy bowl, but my husband has a really terrible tendency of saying things like “you’re being really mean” and completely shutting down during a disagreement when i objectively am not being mean, just truthful or vocal about how i feel about something. It’s a really convenient argument for him because it enables him to either be the victim and me the villian, or forces me to concede my stance and not reach a true resolution. Any tips on dealing with the irrational?

like

Oldie but goodie

Post Photo
likefunny

Do you think most industries will eventually go back to full time/ 5 days per week in the office?

like

Is it would be good path to choose todo MS in datascience from USA. After having the of 5 yrs .plz suggest your valuable advise. Thanks 😊

like

Welcome to the LEK alumni bowl! A sliver of the the internet where we can share, connect, and reminisce

like

Additional Posts in Customer Support

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

like

Did you have a great customer today? Tell us about them! Positive stories are always nice.

like

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

like

Anyone else feel like customers have been super irate lately?

like

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

like

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

like

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

like

What are your tips for publicly responding to negative reviews?

like

Tell me a feel-good story from work that will restore my faith in humanity.

like

Do you feel working in customer support has made you a better customer?

like

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

like

What tips would you give to someone going into customer service?

like

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

like

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

like

Ways to destress during work as a customer support agent?

like

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

like

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

like

Hi fishes, do you get paid by the hour or receive a salary?

like

Creative ways to respond to customer concerns without sounding scripted?

like

When you’re applying for customer service jobs, do you customize the resume objective for each?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal