What should a contract between a freight broker and shipper always include to make sure the shipper is protected?

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If....
Shipper/Carrier: COI showing broker as lien holder, SIGNED contract, and active dot# (and mc# if broker is also carrier)
Contact info including AP/AR dept

Broker/Direct shippers: slightly different wording for legality purposes but...for the most part is the same

I think you need to detail the relationship....so like the duties and responsibilities of each party

Any contract that’s signed between a shipper and a freight broker should clearly and concisely outline the working relationship between both parties. This includes what the duties and responsibilities of each party are and what services will be provided by each. This includes like who each party will contact if there will arise any issue or the time frame for notification when something went wrong.

Hmm. I think the duties and responsibilities of both parties. It should also contain details about the duration of the contract.

It really depends on your goal. Make sure to include everything to achieve it. You should also pay more attention to your responsibilities.

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