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I wish they would just look at their dec pages every once in a while and refresh their memories about what they bought. “What do you mean, I don’t have Collision coverage? Why would I buy car insurance without coverage for damages?” “How come I have to pay a deductible? It’s not my fault.” “Why won’t you you pay for my rental car? It’s not my fault.” Someone either needs to look at what they bought or believe that if it’s on the dec page it’s real.
I can’t hardly blame people for getting First Party Medical and BI mixed up or not understanding what they’re for. But if you think you’re getting Collision coverage or a rental car and you didn’t choose it, not my fault.
I couldn’t agree more. I have never been afraid to ask questions about anything I am purposely paying for and trying an understanding or bases for how everything works
Coinsurance penalty