{ "media_type": "text", "post_content": "Who is the EY AMEX program administrator? How do I find this information? I lost my corporate card and need it sent to my hotel!!! Help!!", "post_id": "5b6733638fdd05001867cb6a", "reply_count": 12, "vote_count": 2, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
null

Who is the EY AMEX program administrator? How do I find this information? I lost my corporate card and need it sent to my hotel!!! Help!!

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Call Amex directly!

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Chaos diverted!! I called back and got a new representative who was super helpful. Thanks everyone

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That happened to me before. I called AmEx about the issue. They took care of the problem with the hotel.

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Just use your personal card until you receive the replacement Corp card. In the expense report, add that personal card was used since you lost your Corp card and replacement wasn’t sent yet. Enjoy the points on our personal card until you get the replacement!

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His name is John

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Wow, I’ve had that happen multiple times and Amex just ships it directly overnight air

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That’s absurd. I can’t even begin to figure out how you’d find that person. If they truly do need to speak with them, it’s on Amex to call them. Moreover, that’s not more secure for anyone unless the program administrator has personal knowledge of your situation. I would throw a fit and complain to EY too

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I did, they will not send the card to an alternate address unless the speak to the program administrator

That’s what I said.. directly to the hotel

Yeah they shipped mine to the hotel too without any problems

Thanks @EY1 I’m on hold with them now so fingers crossed..

Must of been a new dweeb. My experience with Amex cx has been nothing but pleasant.. probably explains the cost!

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