WWYD: Asked Mercedes service for a specific loaner car model when dropping my car for service but the guy said they don’t have that model in their fleet. When I came back to pick up my car, saw a loaner model which 2 days ago they apparently didn’t have in fleet. Options: 1. Walk away and do nothing 2. Be nice to the service guy assuming they could be a future client 3. Grill the guy for lying 🤥

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3 is some big Karen energy

In fact so is this whole post

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I kind of get it if op was interesting in buying the requested model

Based on my experience, he was probably clueless vs lying

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I wish I had mental capacity to contemplate such mundane and meaningless things.

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I typically get there at open if I want a specific loaner. Any other time, just take whatever they give you. They’re probably understaffed and super busy

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Buy something other than a Mercedes - they suck, and that’s coming from a former AMG owner.

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I usually just take the lighter #3 approach, just casually mention that I saw this loaner outside that they said weren’t part of the fleet, and keep a smile on my face and listen to what they say, and whatever they say, I won’t keep asking further questions. If it was a legitimate reason (car was out of commission, etc.) or a quick apology that the guy was new/busy/clueless at the time so he misspoke, I’d probably be fine with it and move on. If they somehow try to shift the blame, find (poor) excuses, etc., I’d probably take my car to a different Mercedes dealer next time.

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