Account Management

Whats the salary you should be asking for an AE position with 2.5 years of related experience? I am currently being paid 50k and so are 3 other new hires. Other AEs on the team who were hired back in … more

I’ve been told I’m about to receive a promotion to Account Director, and wanted to ask how to gauge what an appropriate salary is to guide the conversation? It’s a smaller agency but a successful one,… more

How do you all keep track of projects and notes on projects? I’ve been trying to find something that works for me for months. I’ve been in between writing my notes but that’s extremely time consuming,… more

How do you deal with uncompromising or negative creatives? I feel like when I talk to this one creative all of my energy is so drained every time I try to work with him

Maybe a hot take, but does anyone else ever feel like too many account people on one project is sometimes counterproductive? I’m all for more senior account folks helping out, but I feel sometimes it … more

Tips for facilitating great 1:1s?
And how to establish 1:1s with a new team?

I have several direct reports that range in experience and I work more closely with some than others (based on shared accoun… more

Anyone here with experience at Lifesci Communications? Good, bad, average?

What's a good professional look to work
Heels or flats?

Just accepted a new role as an AM at an agency with a client in the restaurant industry. Does anyone have some newsletters, websites, etc to recommend, to better acquaint myself specific to the restaurant industry? more

Just moved agencies and from creative/strategy to account. My team is huge with lots to review and lots of levels of review with no PM and no formal process or review system. The people are excellent … more

What are peoples experiences moving from AAE to AE in an ad agency? How many years of experience did you have under your belt? Did you ask for a promotion? Did you rotate off the brand to move up?

I'm considering switching from a low-touch, high-volume portfolio of brands to a very engaged role with a small amount of brands at my agency. I love the freedom of my current role (very few number of calls w… more

Thinking about going freelance. I want to have more control over the projects and clients I work on, and get more involved in strategy and creative vs politics and leadership.

Anyone here who’s made a… more

I am not sure if agency life is for me. I have been in my role for a year now (I am somewhat fresh out of college..graduated in 2020). I feel like I am making mistakes all the time and can’t do anythi… more

Genuine ask - what are some of the best bonus / incentive models you’ve experienced? Don’t have to say where from - I want to overhaul ours and would love as much input and POVs as I can get. 🙏

I was recently promoted, which I am really excited about. But not so exciting is that my bump in salary is really small. Much smaller than expected and I believe smaller than industry benchmark. Is th… more

Transitioned into an account management role for Healthcare clients after ~7 years of internal BD roles for technology consulting. Trying to be humble and learn as much as possible, but fishing for ad… more

Interviewing for an account executive position at a marketing agency and they are asking for a salary range following my initial interview. I was making $62k at my last job which seemed severely underpaid, especi… more

Hi everyone, I’m looking for a new role as an Account Manager or CSM in the Adtech industry. I have 10 years of client facing experience. I’d love a DSP/SSP or end to end ad platform. Ideally looking … more

What apps or programs do you use to track time?

Hi guys,

has anyone had experience with a newly created role which had gone wrong, been placed in one which has little to no relevance with what my specialisms are.

what to do?

Hi everyone,

I’m looking for a professional mentor for guidance and advice within the advertising industry who based in the Greater London Area or within UK.

Help or DM would be greatly appreciated.

Trying to gauge salaries for a group account director. I am looking at a promotion soon but wanted to see what others are making to guide my negotiation. For reference I have about 15 years of experie… more

How much are my fellow VP Account Directors out there making? Just trying to gauge if I am being paid fairly. Don’t forget to state market and YOE. I am making $135k, 10 years of experience and in Chi… more

Had an interview for an AS position at Force Communications and it went really well. Before the next round of interviews they sent me 2 case studies to complete. There both pretty general questions ar… more

🤝 Pay it Forward Friday🤝
Use this thread to share the best advice you've got about your career and account management! Let's help each other out!

For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people … more

Like the agency, hate the account. What to do?

I've been in Acct Mgt for 15+ yrs and can hold my own. I've dealt with difficult clients before. But my current client is by far the worst I've ever had. … more

⭐️WINSDAY⭐️
Use this thread to share a personal or professional win to get some hype and inspire others!

Does your agency use a project management tool? Any recommendations? Thanks!

What's the single most impactful question you can ask when meeting a new client for the first time?

Is it common to not have a process workflow for services your agency sells? For example, we’ve sold geofencing, strategy, and website build services without any documentation on how they should be exe… more

Hi friends, need advice. Just found out my manager is resigning. I’m not supposed to know, however I know exactly what will happen when they leave - typical agency bait and switch. Proper coverage will not be put… more

I got my first commissions check and 34% of it went to taxes. Is that normal?

I did it. I loved my last company but I learned subtly who I was there. I was a work horse being fed peanuts and recognized the situation. Today is my first day at my new job. Sure I miss the people b… more

What’s a typical salary range for account supervisors in NY these days?