Account Management

Anyone willing to share what your comp/bonus/incentive structure looks like? Specifics too? I’m creating an incentive plan for our account managers and would love to get some ideas. Thinking bonuses f… more

Anyone who moved out of pharma/healthcare advertising world please share your experiences and how you went about your search. Really wanna leave agency life, but super lost on where to even begin, lik… more

I’m kind of introverted and not always a “people person.” I’ve gotten some negative feedback because of this. What has helped you all develop meaningful relationships with clients?

How do you deal with a client that has an internally dysfunctional team? They keep blaming us for delays even though the issues are on their side, not ours.

I run a 2 member agency and we are both Graphic Designers. I would like to hire an Account Manager and would like to know what the first month of work looks like as a first hire in that role in a grow… more

Rant: Another account person on my team, but not on my project messaging my boss and AD on what they would’ve done differently, flagging things they deem appropriate despite not being involved at ALL, not knowing… more

Anyone else who would have had a completely silent week workwise next week except for that one client who will take up all the extra time?

What are your best strategies for retaining a high-worth client? I'm on the brink of losing a major account to a competitor.

Folks who moved to brand side, which industry or company did you move to? How difficult/easy was it to transition?

I’m working at a small agency making about $60k. I’ve been here for 2 years and really want to ask for a raise at my next performance review, but I’m not sure what to say. I know I’m doing a pretty go… more

Dealing with difficult clients/accounts around the holidays has become sort of a sore spot for me. I still after all of these years struggle to deal with the sometimes harsh demeanor of people. I'… more

What do you feel are the major skill set differences required for being an AE vs AM?

I have received feedback that I’m focusing too much on my own goals for my clients and need to help them focus on their goals instead. What are your best tips for coaching your clients to help them to… more

Anybody have experience working both with inhouse and offshore departments?

My workplace offshores nearly everything, (design, editing, copywriting, 3D rendering etc.) There's one obvious perk to … more

Does anyone share accounts? What is that experience like and what happens if you have someone who keeps tanking everything? I need all the advice.

I need anyone who banks with capital one bank to hit me up for some business discussion. Awesome Money day to us all.

Can someone tell me what EXACTLY it should look like to get to the Account Executive level? Minimum years of experience and what kind of accomplishments should you have to your name. Especially would … more

Was among a large group of employees who was laid off. Tough way to start the Holidays. This just seems like an awful time to look for work. Almost no positions listed. Trying to stay positive.

What amount should I expect/request for salary as an Account Supervisor in Chicago? I'm currently a Senior Account Exec with 6 years of experience and am paid $65k.

I don't know WTF happened. I was just in the shortest interview ever (3 minutes -- if that) This was for a startup agency I would have to move across the country for. I got to the 2nd round. It se… more

Hey all! My 1st post here. I've been interviewing and applying at many different companies. I few I was passed up on and a few the interview process is still going. One of the companies that I'… more

Any idea what the annual salary is for a Client Success Associate at Gartner?

First termination of a direct report. I know it was right for both them and the company, but I feel like crap. How do y'all handle?

Looking for any insight into Cheil Group. Can anyone share any experiences? 🙏

Can anyone so kindly give me a walk through on how you use GWI? if you don’t mind, can you dm/comment me pls

How would you explain the difference between a marketing brief and a creative brief?

Any advice on where to move from account management at a staffing agency? What kinds of roles can account managers move into that is not account management?

What does “Group” mean in a job title? (Ie: “Group Account Director”)

Any advice for managing an extremely anxious boss? They get worked up about almost everything, and the energy required to manage their responses saps my time and energy for doing the work that needs t… more

Ladies, would you take a gift from a guy?
Purse, shoes, electronics

Do you wear sneakers, heels or fiats to work?

Anyone made the jump from advertising account to tech sales? Any advice?

I work for a WPP agency. Our agency fishbowl has near zero activity and only a few dozen member. How do I join the WPP fishbowl? There's no "join" button for me. I assumed this works th… more

Pros and cons of being an Account Manager in sales? I’m an AM in marketing/advertising/creative but see so many sales AM roles. What is sales like?

I hate email, I receive 100-150 per day. I have to look at it, because all the important information I need to support my customers is there, but I am soooooo over the admin work. And suggestions on … more

I’m a Mid Market AM based in the UK. I work for a MarTech startup and we have paused hiring for the whole is ‘23. Should I be concerned about being made redundant given the looming recession?

I’m quite curious to learn about project managers, as I have seen some vacancies within agencies. What does your day look like and any advice you would give before taking up the role?

Does anyone work in site merchandising/Omni channel merchandising? I’m a creative account manager in retail thinking about going over to the site merchandising side. Anyone here work with sellers/diff… more