A college student asked me for some advice around how to be successful working remotely as an PM intern this summer. This was my advice. Anything you would add or change?

Thread below . . .

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3) Over communicate, but with brevity. In a remote world, communication is key. Make sure you keep stakeholders in the loop, but make sure your comms are efficient and effective.

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1) Remote Optics: Always have your camera on and have a good camera. Lots of light. Don't use virtual backgrounds, instead create a neat space behind you. Smile alot. Be hyper present. Turn off all notifications and don't multitask. People can often tell when you are.

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Being hyper-present resonates with me. What I find most effective is 1:1 conversations with engineering stakeholders. Asking detailed questions. Being hyper-available on product questions.

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4) Be curious. Anything you don't understand in a meeting go figure it out. Don't be afraid to ask questions, but only the questions you can't answer yourself doing your own research and homework.

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5) Attend all agile ceremonies and get to understand how software is built. Figure out what the team thinks is working well and not working well. Overtime as you work with more and more product teams you will start to notice patterns.

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2) Network: Be proactive to setup one on one meetings with key people on the team to get to know them and meet them. Ask your boss who you should meet and then ask the person your met, who they think you should meet. Be VERY prepared.

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6) Your internship is basically a working interview. So your goal should be to show up as a smart, curious, proactive person that can make impact.

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Documentation- Document every thing which is of significance. Document the process. Document the frameworks used and why. Document the stakeholders requirements if any changes to them. Document the tracker with progress visual for the leadership.

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Great pointers!!! Thanks for sharing this, OP

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I would agree with the below. I've had interns on my Product teams in the past, including during COVID when remote was the rule. As important as these guidelines are for the intern, leaders need to be hypervigilant to make sure interns have the guidance they need.

As such, I recommend the following:

1. Identify a "Buddy" who is an individual contributor who can work with the intern in addition to the leader. A non-leader, veteran can be invaluable to the intern.
2. Make sure you prioritize 1x1 meetings with the intern, and make sure they're frequent enough to be effective considering a shortened time interns have vs standard FTEs.
3. Interns should make sure they're building awareness of the broader organization. Suggest folks to connect with outside their team. For instance, if Product Group, they should meet with Sales, Engineering, Quality, Operations, etc.

Internships are great for the interns. Everyone has a hand in making them successful; intern, leader, teammates, etc.

Great topic, Andy.

MG

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Well said Matthew.

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