Does anyone know what can be done for erroneous negative reviews on health grades or similar websites? There’s a patient who wrote a review about me and I checked months worth of notes - I never saw this patient. She cited a virtual visit that we don’t do at the office and said the appointment was at a time I wasn’t at the office. Not sure why they wrote the review but I wish it could be removed because I’m worried it will affect my future career prospects. Thanks!

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Posting as :
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It is really tough to get things like that taken off these sites. What I would suggest is you write back a rebuttal to her of what you just said. Also, be polite and offer to see her in your office to clarify and address her concerns. This makes you look good and downplays her comments. Best of luck with this.

likehelpful

I’d rebuttal to her response. Be polite but point out you have never seen her but would be willing and encourage her in your post to make an appointment if she would like.

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