Has anyone been CSA or CIS certified for Servicenow?

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Yes. The only exam that’s kind of hard is app dev. Just read the book and you’ll be fine.

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If you take any instructor led classes you should get a virtual book with it 🙂

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CSA, what’s up?

Fairly easy to me. Read the book and grinded some of the quizlets. Many questions were on the test word for word. Oddly enough, Youtube had a few practices tests that were quite useful - verify the answers yourself however.

This is coming from somebody with less than 5 months of experience with SN or any other similar platform but YMMV

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