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About 8 years ago I had returned to the same company that I started at when I was 18, due to various reasons, I was not in a position to be picky choosy at the time. So I took it, in 6 months I was a department manager, by 12 months I had already exceeded any performance benchmarks from prior leadership in that role. Asked to have my rate assessed due to my skill set, history with company, and performance currently. Got the usual runaround, after 2 months of feeling strung along, I prepared a letter documenting my accomplishments, directly connected it to elevated sales and performance metrics, and when annual reviews were happening, I took my shot again.
It took 6 months of back and forth, for me to still be low balled $2.50/hr lower than what I was asking…. Which was merely the “median” rate for that role (directly from HR documentation)
After begrudgingly accepting, I began applying to other jobs.
Got an offer from a competitor for almost double my rate..asked for time to think about it. I decided to go for one more “promised” promotion that I was told would be “all mine”….interviewed hard, put in the work, got told it was the best interview for that level in recent memory, but then got passed over for someone who was “friends” with the store manager… I called the competitor after walking out of my meeting and accepted.
So I’ll say this… while it did not have the intended result I’d hoped when I did this.. the process opened my eyes to the value I actually can provide and it elevated my confidence in jumping to another company with more responsibility and pay for my value.
It was the best move I ever made. Every move since has been to get to the next level
Former company tried to get me to come back about a year and a half ago
Told them they had their chance the 3 times I applied for a senior management role. Then I said “I’m all set, unless negotiations start at $100,000 base, I’m going to respectfully decline to discuss this further.
Perspective: the raise I fought for was $24/hr ended with $22.25 an hour. Within 3 years of leaving that company, I’ve cleared six figures by having confidence in my own abilities.
Bottom line is this. Do the letter, maybe it works, maybe it doesn’t… but you will help yourself by putting your value to paper and seeing what you’re capable of… then remember that companies existed before us and will exist after us…. Fight for your worth, leave a bad deal on the table if in a position to do so, and never stop looking even if you have a position.
It’s much easier to turn down an offer until you find one that’s right, when you still have a stable income
I wrote a once because I was an office manager for a pretty big office and they were paying me only $.50 higher than they were paying the front desk staff. I was pissed because I had my and they told me I was even overqualified for this job so I wrote and did a presentation showing them all the improvements I made at the business and how much extra money they were making a year for me and showed them the salary of even $45,000 a year is average for this low income state that I work in in response. They sold their office to a managing company and fired me so I got a better job that I’m way more passionate about and excited makes more money. Don’t leave until you have another job though since I technically got laid off, it was easier, but if you actually quit your job, the other employer wants to know why. I always tell everyone that it’s easier to find a job if you have a job then if you don’t then you’re looking for better opportunities and they already know your employable for somebody.
Subject Expert
That sucks. But you did great setting up your case. It seems that it worked out well for you!
I have helped many clients prepare to negotiate a higher salary and for promotions. The preparation for a promotion is different, because you have to make a case for a greater scope of responsibility, to identify the gaps as well as your plan to fill them. You will want to understand the metrics you will be measured by in your future role.
As for a raise, metrics are still important, but not as important as the outcomes you produced that added value to the organization, including those you are not necessarily measured by and are outside of what is expected.
You will also want to discuss the intangible benefits - not just the what - the how. This is how you can distinguish yourself as uniquely valuable and irreplaceable.
Subject Expert
This is valuable input. Thanks. I’m really bad at putting together metrics and understanding how it’s measured in my future role. But, I’ll have to do more research or need someone to tell me what I’m missing. Hah
Yes. I basically gave her a portfolio of my work along with snippets of quotes and positive feedback from all my colleagues. My manager thought it was amazing and thanked me profusely. It got me a 6% increase but not an official raise, promotion or title change.
She has now officially requested my promotion so… 🤞🏻 good luck
I've always delivered my pitch for a raise verbally in a meeting. However, I've prepared myself by making some notes, so in a sense I'd already written what I was going to say. I didn't use my written notes in the meeting, but having created them and gone over them had me prepared.
Subject Expert
That’s good. I think maybe it’s good to send an email with the list and then talk about it so nothing gets forgotten. I’m forgetful. Especially when I’m nervous.
Draft a memo with key achievements and quantifiable value generated for the business for the past 12 months. Your financial ask should be within the market range for salaries. If you are seeking a promotion, target the 25% percentile for the new role.
I haven't yet, but it sounds like a great idea. I do keep track of various accomplishments and projects I have worked on so that I can talk about them during my performance review. Drafting a formal case is something I would definitely consider in the future.
Subject Expert
Yes I think I’ll have to do that in the future.
Mentor
I've never heard of having to write out a case for one. talk through one, yes, but never actually write one out. usually in talking through, I try to have strong points but also not come across too rehearsed because that can make things more tense imo
Subject Expert
I see your point. I’m forgetful though. Hehe. So I think it’ll help me if I sent the list of accomplishments ahead of time before the meeting.
My company is big on this. They want you to create a word document and outline accomplishments and contributions before you apply for a promotion.
Subject Expert
That’s interesting. We’re only asked to add that to our performance review. Never have we had to do that for a promotion. But I guess it’s an unofficial way to document things we can use towards it. Thanks!