Have you ever had to let go of a difficult client and tell them you can no longer work with them? What did you do to end your work together in a professional, pleasant way so as not to tick them off?

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I just told my client I could no longer help them due to health issues, but would recommend another brokerage

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Yes. I have appreciated working with you over the past XX months/years, but at this point I believe another attorney/firm may be a better fit for your needs. I highly recommend this lawyer or this law firm. During the transition to a new firm, I’m happy to get your new team up to speed.

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