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1) Submit all hardcopies of your documents uploaded on the portal to get the Id card. Ask for an access card as well in case they miss to give you along with the Id card. (Happened in my case). Hardcopies are mandatory to get ID card.
2) Talk to your RM and raise your laptop request. Go and collect once you get the mail to collect the laptop. Complete point 1 when you collect your laptop to avoid visiting the office again.
3) For the concerned department address, helpdesk/reception team will guide you accordingly.
Thank you for sharing the process ☺️.