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Does Deloitte use skype for ping or teams?
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A little more reliable than a McDonald’s ice cream machine
It is great. Mercury is the greatest time sheet app in history. If Atlas was released to public, it would make google obsolete instantly. The way EY use Yammer is so revolutionary that our IT has been fighting off hackers from Facebook and WeChat constantly. Apple app store is a mom and pop store compared to EY's suite of ingenious and work life balanced apps.
I lold at the part about Atlas
It's bad, but depends on what you're doing as to how much it matters.
We have a global SAP instance, which is nice in some regards, but the user interfaces a layer under Fiori is terrible. Creating, configuring, and managing opportunities, engagement pricing plans, invoicing/billings, timesheets, expenses, actual hours incurred, etc. all are a pain in the ass and take longer than it should.
Email and collaboration tech is all Microsoft O365 now, so it's on par with most of the corporate world in that regard. Years in the making though - I used Office 2003 at EY until approximately 2017 if I recall correctly - ridiculous. Sometimes we couldn't open client spreadsheets with things like PowerQuery and thus couldn't audit them without observing at client's workstations. So dumb.
EY Canvas (our audit tool) is much better than GAMx, which was superseded around 2016. That said, Canvas was obsolete by the time it launched (used older gen Microsoft web technology). The concept is good - task-oriented workflow tool with document versioning, but the implementation is lacking. Not intuitive to use, little visibility into progress (has evolved a bit but still not great), and document versioning/locking issues still happen often. So - not the worst software, but still frustrating to use at times. Deloitte's Symphony (no longer used) and KPMG's eAudit were better. No direct experience with PwC Aura. I've spoken to people who have, and they all have faults.
The worst part of EY overall is the internal bureaucracy. Try getting speciality software for something that isn't available in the EY App Store - the approval process takes months when following the procurement process with all the independence checks (BRET) and such. We use Microsoft's cloud (Azure), which should make getting computing resources cheaper and faster. However, EY built its own layer on top of the Azure interfaces to abstract resource provisioning away from "end users" - and actually getting resources is another bureaucratic nightmare.
So in conclusion, the tech has improved significantly in the past 6-7 years, but EY is still behind the curve. Partially due to a poor SAP implementation, and partially due to its own bureaucratic tendencies. It's workable, but often painful to accomplish what you need to do. I truly feel like we are at a disadvantage to our competitors with how much admin time we spend on this nonsense.
Sorry for so much about details - how are comments tracking better with Canvas?
You see the gap between EY in tEchnologY? Word won’t lie.
Do you remember dial up internet? It’s kinda like that
Let's not talk about the dumpster fire that is KPMG tech, it's like we borrowed EY's and decided to run it on Celeron powered servers.
So is KPMG's system worse?
Canvas is better than aurora though.
Sleepio....
How bad is Mercury and what is particular is bad about it? Does EY have centralized templates for everything? Does EY have collab tools to go through FS comments? PwC uses google docs so everyone can go in and make comments? What does EY have?
For collab tools, EY uses Teams and it works well (as you’d expect with Microsoft apps). I do think EY is more cautious about client data so comments are tend to remained in Canvas (EY’s Aura).
Deloitte EMS absolutely blows