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It won't let me change it, says it's locked out. Is this normal?
Rising Star
It’s likely you cannot change it after cut off deadline, which I believe is twice a year. You may have to wait until January
It says in the plan docs on insite that we are allowed to change once downwards. How do we do this?
Ok thank you!
@OP Did you figure it out? Can you share what you learned?
I talked to HR and they explained that I could change it online. There's a certain period when its locked at the end of the month (5-7 days before) in which you can't cancel it, but on the first of the following month jt should let you again. You can cancel at any time. You won't be eligible for the current offering anymore but you can register for the next one (next Jan). You can lower your contribution once in an offering period. Also can be done online. Right click on summary and it will have an option for amending it. If you cancel, any amounts not invested will be refunded to you.