How honest were you/should you be in an exit interview?

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Super honest imo. I left nothing to the imagination. I think of it as doing the next employees a favor. Hopefully they heard me and do something to change the bad and keep up the good. The vicious cycle won’t ever become not vicious if no one knows it’s vicious.

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You can be super honest, but don’t expect what you say to change anything.

likesmart
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I dunno. HR are lazy fucks and generally not present (convince me otherwise). They’ll take what you said and throw it in the bin, if however you find it carthartic, then yeah, vomit away.

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I don’t necessarily agree that HR people are lazy, but I do pretty much think they are powerless. So even if they have a case that there are big issues in the org or with an exec, they can say so, but if other execs don’t agree, don’t care, or that person makes them money, none of it matters.

All that is basically to say I agree that you should say what you feel it’s right to say, but do not expect anything to change.

likehelpful

Mine was with some random HR person I’d never seen and I worked at my agency for 3 years. They just wanted my laptop.

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Be honest. I told the HR person I was frustrated by the 4-year promotion freeze and she said...

Wait for it...

Yes it's coming...

You know what she said...

Patience, please...

Yup...

"What promotion freeze???"

likefunny

Mid level. Don’t burn bridges. You don’t know where people will show up next or who they are friendly with.

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If you’re leaving a toxic boss, burn away. You won’t want to work for them again. And chances are their reputation is known far and wide. And people won’t believe them if they talk about you because of their reputation.

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I was honest why I quit - super toxic person in management - and I think after a bunch of exit interviews where the reasons were the same, that said toxic manager got fired.

likeuplifting

Depends on if it’s something you can say without burning bridges. I’m expecting an offer this week and look forward to telling my HR team one of the reasons I’m leaving is that they don’t offer sufficient sick days.

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That’s an inexcusable reason to lose a Director level employee. Or any employee really. How is sick time/PTO still an issue for some agencies?

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Don’t be honest. Just exit gracefully. The time to get things off your chest and say what you really think about the company and your boss is not when you’re headed out the door. Plus, anyone who really cared about your experience and opinion would have asked before now. Also, the interview and survey are not requirements, so don’t do them unless you can do it without burning bridges or being unprofessional. You’re leaving, you don’t owe the company anything.

likesmarthelpful

Repeat after me, “the exit interview is not an interview, it’s a legal box tick”. Answer their questions with a simple, “yes” or “no”, hand them their laptop and office badge and move on. Nothing you say will actually reach any decision-maker so the sooner you can get out of there, the sooner you can meet your friends at the bar.

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This 💯

I've been pretty honest but trying not to burn any bridges and be as diplomatic as possible in giving feedback

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I think of HR as CP, corporate protection.

So probably the only thing being honest does is leave behind a file with everything you said that they’ll look at should you ever apply for a job there again.

You’re not going to tell anyone anything they don’t already know.

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Exactly, especially true in larger holding companies where your records are retained for years. If you left a McCann and wanted to work at an FCB a few years down the road they can access your employee information from that time.

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Lay it all out on the table. If you’re leaving because of specific personnel or because of agency dysfunction - it should be made clear. At many places (at Ogilvy and other places I’ve been) it does go on the record and is referenced.

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Yes! I know people who were honest for about 2 years and the toxic boss finally got fired because of all the honest feedback.

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100% honest, but professional about it. Like someone else said, you don't want to burn a bridge, but they should know if there's something specific driving good employees away.

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Seeing as I’ve heard details of (former) co-workers’ exit interviews laughed off between HR and senior leadership, I don’t know how much it matters. An agency isn’t gonna change unless it wants to. I don’t trust HR anyway. They don’t work for the workers.

likehelpful

Exactly, my friends think i’m crazy when i say not to say anything negative in exit interviews because it rarely has the intended outcome and doesn’t help those that remain. Never give anyone ammunition that they can use against you later on.

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I share what I loved about working there and how the agency can improve. If there are specific issues they really need to address, chances are I will have already mentioned it before. So, I remain professional while noting that they may want to investigate it further to improve retention, outcomes, culture, etc. I try never to burn bridges or people.

likesmart

100% honest - if the agency is any good they’ll learn from it. If the agency isn’t any good then it won’t go anywhere anyway.

likesmart

Exit interviews are meaningless. So you can just skip em.

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I was blatantly honest in my exit interview….I got a 50% raise for my current job! Never feel bad for speaking your mind. I promise

uplifting

Say whatever you feel, but prep so you strip emotion out of it. The thing is (as many people mentioned in different ways on this thread), in an agency environment the job of HR is not to support/protect the employees. They’re there to manage and mitigate employee issues in order to support/protect the AGENCY.

smart

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