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How do you approach the airlines to demand for such compensation?
Turns out, the maintenance issue (lavatory door wouldn’t latch) could be fixed in 2 mins but the maintenance guy didn’t know how to do it. The manager showed up 60 mins later and fixed it.
Original flight was Xmas Eve. I had to fly into Belize the following day and missed Christmas morning with the family members who were already there (they flew on United...)
Was offered 20k miles. Enough?
35k I think. That’s what someone I know recently got for a diverted LAX-PHL and was stuck in ABQ. For 11 hours, getting to his destination 13 hours later.
Was connection was also AA? Bummer they couldn’t hold for 15 mins
Way more than 20k. United gives 15 for WiFi being down on a transcon (1K)
I filed a complaint online