I applied for a Senior Claims Specialist position at Progressive. I got an email stating I would need to complete a short video interview. This is a first for me! Any tips, suggestions or sample questions would be greatly appreciated. Thank you!

Posting as :
works at
You are currently posting as works at

You get to answer pre-recorded questions.
Your answers are recorded. You get 2 attempts to answer each question, at the end of the second attempt, your answer is automatically submitted.

The key is to answer the questions using the "STAR" format. You mention the specific situation, task, action, and result of the situation you are describing.

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Hmm that’s interesting. I had to make a video one time for AAA when I applied for a trainer role. It was a material identification/teaching a pretend class scenario. Can’t imagine what you’d be doing for an adjuster? Role playing a field experience? Did they give you any parameters?

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Additional Posts in Claims Adjusters

Welcome to the bowl. What lines of claims does everyone handle?

I am currently a licensed insurance agent for Property and Casualty. According to my state I am exempt from the Adjuster exam since I have my 220 (Florida). I’m applying on indeed but I’m unable to get any offers so far. Any tips on openings

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Currently a property adjuster with 6 years of experience including complex commercial property claims. Any tips on transitioning to an analyst role?

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Curious to hear everyone’s line of business; property/auto/bi or whatever else

years of experience

carrier or independent

company name

State

Base Salary

Bonus amount or percent

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