How do you hire for a role that fluctuates? I currently am the designer + support specialist @ my job. Sometimes support takes up all my time and design projects get pushed back. Other times support is dead for two days. Does anyone have solutions? Our team has thought about outsourcing but as a company that relies on maintaining websites, having a non-native English speaker can have the impression on our clients that “We don’t care”..

like
Posting as :
works at
You are currently posting as works at

I...didn't think the two can mix??? Like these are basically two full time jobs. I would definitely consider outsourcing support, or at least hiring a freelancer/someone else who could do it? It doesn't need to go out of the country personally, lots of solutions out there that could provide ad hoc support

like

Currently looking for a new position since this employer thinks it’s okay for me to manage our support inbox, coordinate development fixes, create graphics for clients (ads/logos/lead magnets/rack cards/you name it- I’ve made it), design websites/apps, and project manage the production process all for $37,500 a year. Yes it’s a very small agency, and yes it was the only employer that gave me a chance as a 2020 may graduate (when the job market was trash). But this is just ridiculous. I’m trying to get more into the PM/design side and if I can come up with a solution to fix the support side then we should be good!

Would you be hiring a support specialist then, so that you can focus on design? I'd say just hire on the assumption that support will soon never be dead for two days. The more you improve your product and gain users/customers, the more support you'll need. Bring someone on and explain that the job will likely get busier in the coming months and at what point you'll look into hiring more support for them if needed.

like

Yes the main goal would be for a primary support specialist- this would allow me to move up into a 100% production role creating and coordinating the development of our websites (long term career goal is to become a UX designer since this is my favorite part of my job but I am fairly new to the career world since I am a BFA may 2020 graduate).

Related Posts

Dear Connections,

I am Milind Shirke from TCS- Mumbai, holding 12+ years of experience in accounts payable, Green Belt certified, knowledge transfer lead, having end to end PTP cycle hands on experience, automation lead, support role in business transformation, business consultant.

Thank you for looking out for opportunity for me in AP domain.

Regards,
Milind Shirke
Mumbai, MH - India

like

Hello Visa friends. Would anyone be willing to give a referral?

like

Recently got my CPA license in August & considering leaving public accounting for Industry. Should I expect my new role to pay for my CPA license renewals/AICPA membership/CPE classes? These things add up &I feel like should be considered when transitioning. Thoughts?

like

I’m brand spanking new to the “official” business analyst role and have my first functional requirements workshop any tips on how to make this a success?

Super anxious, nervous and everything else that’s involved.

Received an offer for advisor, strategy & planning at TransUnion. Anyone at TransUnion know the difference between a manager and advisor? Which is higher in the hierarchy and what are the salary ranges? I have 20+yrs in tech/finance. The role is remote.

like

Hi folks,

I am looking for ReactJS developer role/ frontend developer role
Total experience 2.8 years
Relevant Experience 2.3 years
LWD 5 August
If vacancy available kindly refer me
Thanks

like

LTI is Hiring for below Cloud - BU Positions!!

Immediate to 30 days joiners will be preferred.
Interested plz DM with job codes to apply

Post Photo

If my clients are the firm’s clients, it’s up to the firm to let them know I am leaving right? I’m leaving for a government position so I can’t take them with me anyway.

like

Johnson & Johnson Hi Sharks, I have overall 2 years of experience in pharmacovigilance as well as Quality. I am looking for a job opportunity in Pharmacovigilance. I can start at a short notice. Please let me know relevant openings for the same. Any help/initiative from your end will be Accenture" class="linkified" target="_blank" rel="nofollow" >appreciated.Accenture Cognizant Novartis Dr. reddy’s laboratories ltd Johnson & Johnson Medtronic Merck

like

Do gap really matter at the time of shortlisting or hiring a fresher(MBA graduate) at Infosys for the Associate consultant role ??

like

If your role is being closed/being laid off (not due to performance issues) just firm downsizing, do you tell the companies you are interviewing? How to phrase it?

like

I just got an offer for a senior software developer role at $150k starting. It is a small start up with 28 people in the team and AI driven. My recent salary was $118 so it is quite a jump for me and I really liked the VP I spoke to. Very somber and smart guy.
However, I have several other interviews coming up ranging from big corporate to app companies. Shall I decline the current offer to explore more or accept it but push my start day to later so I could stillbdo the other interviews?

like

Hi, Is it good to join Salesforce for Technical Consultant role (YOE - 3.2 years) ?
I checked with few of my connections, they saying I will be mostly allocated to Salesforce industries (Vlocity) project. Please suggest about the team structure and work life balance for this role.
and also in future, is it possible to apply for IJP in Salesforce ?

Please provide your thoughts on this.
Thanks

Salesforce

like

If you were in a private company assistant controller position being offered $10k more to switch over to public and much better PTO days and fully remote as opposed to an in office position that I’m currently at in a Real estate growing company. Would u do the switch back to public (left public just recently)?

like

LTI is Hiring for below Cloud/DevOps BU Positions!!

Immediate to 30 days joiners will be preferred ..

Interested plz DM with job codes to apply

Post Photo

Just completed my last shift in the ICU. I'm glad to be shifting back to the Maternatity ward. It was exhausting, and emotionally draining working with such sick patients. I know the work we did made a big difference, but I'm glad to go back to my favorite role!

like

What is the max salary IBM can offer for Managing Project Manager role (band 8) without retirals for Bangalore location? Please let me know.

like

Google Hey I am finishing up 3rd round of google interviews, for software engineer position, does anyone know what the offer is for NYC? I have 2.5 YOE.

like

Salaams!

Anyone hiring Program Managers (Technical or Non-Technical) or Engagement Managers? Currently with Big 4. Please let me know!

YOE: 6-7
Location: Washington DC area

like

I love living in NYC. Unfortunately, I haven’t found the kind of job I want here. Can someone suggest me other states where creative agencies are actually hiring?

likesmart

More Posts

Black Friday deals here.

Amazon 14% off qc35s

like

Anyone else experiencing pencils down?

like

Best noise-canceling headphones that are comfy when worn for a few hours? Thank you in advance!

like

I didn't receive the credentials email yet from @Capgemini after 48hrs as well.
When can I expect it?

like

I have an offer from @Publicis Sapient and @Genesys , which will be better in terms quality of work and work life balance and appraisals.. Please help

like

Hi everyone
After hearing all bad reviews about ps I finally have no option left but to join the organization. Any tips how to survive their, how to manage the poor wlb?

like

Do uplers give salaries as they advertise?
Ex 2000$ per month?

like

Looking to get into PM. Where do I start ? Is my first step the cert ?

like

Anyone know how to be selected for Prestige 40 under 40? Don’t think can apply

like

I was expecting an in-band promotion this year but I didn't get it. How can I raise this to the leaders?

like

What is a good alternative to coffee to stay awake throughout the day? (other than sleeping 8 hours...)

Trump for past several weeks: Mail in voting is fraud. Fraud fraud fraud. Massive bigly fraud.

Trump aides: Sir you are losing in Florida, a key battleground state.

Trump today: Mail in voting is perfectly safe and secure and I recommend it, in Florida.

likefunny

I wonder if suburban white women were in a constant internal struggle during Melania’s speech. “I can’t understand this foreigner and why is she talking so fast, but at the same time I know it’s supporting my savior Trump so I’ll keep cheering and the wine makes it all blur together anyway.” Smile and nod, Karen, we all feel for you. Tomorrow you can auto start your black Tahoe and get the mani and brunch without a mask, just because it’s a Thursday.

likefunny

Got an offer from EY FSO ITS. Heard it would be tough, anyone works in that group can give any advice ? Thanks!

Looking to get onto a new protein shake and pre workout. Looking into kinobody, but curious if any critical consultants have some products they particularly love?

like

What are good margins for PI associate attorneys; i.e., what should they make for the firm compared to what the firm would/ should pay them?

like

My niece is an environmental engineer, working on green energy as an intern in the Netherlands and just graduated from her Masters in Environmental studies. I’m wondering if anyone is willing to refer her to entey level jobs in her field in the Netherlands? She is proficient in English and learning Dutch now.

like

Hi Fishes, what can I ask as expected salary in Deloitte Malaysia for Senior consultant level? Any input on current salary slabs will be helpful!

like

Very specific to retail and/or hospitality in-house roles: has anyone found a good solution for predictive scheduling? Our retail division has one set of software for scheduling and one for payroll, and neither of them can handle predictive scheduling compliance issues unless they’re used for both the scheduling and payroll functions. I’m coming up empty on ideas for them to bridge the gap, but I’m also new to my compliance counsel role, so I would be overjoyed if anyone has suggestions.

like

Additional Posts in Tech

Note taking is not something I was ever particularly good at. Shorthand, symbols, abbreviations, multiple colors - they're all things I use haphazardly, and without consistency.

I think I really could benefit from stepping up my note taking game.

Anyone else spend time intentionally building this skill? Any good resources that helped you becoming a better note taker?

like

Google Hey I am finishing up 3rd round of google interviews, for software engineer position, does anyone know what the offer is for NYC? I have 2.5 YOE.

like

I have a coworker who keeps spouting comparative odds and situations in regards to the safety of the vaccine. Such as: you're twice as likely to get hit by lightening than have blod clots from JJ. It's very annoying and I find it to be really inapprorpriate, maybe because it's pushy or just I find these comparative things to be a bit irrelevant. How does one handle something like that? Can you shut the person down without starting a spat?

like

Tech company lay offs….are they soon to be inevitable?!

There is lots of companies really taking a hit in the tech space. Is this something that people are nervous about? Many seem to still be having a hiring push but with the button falling (IMO this is still just start we have a long way to go to bottom out) will that halt and layoffs ensue? And if so, which depts do you think will get hit the hardest?

Anyone have insight to what the plan is at UpStart for example?

like

Are then any men out there willing to talk about imposter syndrome?

like

Regardless of where we work, mental-health should be the utmost priority. Try your best to instill this with your teams as well.

Post Photo
likeuplifting

For anyone who cracked the leetcode questions. I’ve been going at it for months but spend hours trying to get to a solution and hours trying to understand why the “answer key” works. Can someone please share how you learned these questions? Probably going to give up and switch careers soon.

What's the best chair for working long hours? I ve been getting lower back pain recently and am looking for a good, reliable office chair.

like

Can anyone help me for a reference for FAANG I am looking at PM positions? I currently am a software engineer.

like

PwC has provisionally cleared me to join the firm first week of Jan. What does this mean? Can I start working with them even if the background check is still running in parallel? Can I quit my current job and expect everything to be cool? They said it's taking them longer to verify education and previous employment. Both of which are international.

like

Anyone working at coinbase i need referral

like

Have you ever taken a job you know you will hate because you needed the money right away? I have a family to take care of. I don't want to be plowing through our savings for selfish reasons like my mindframe at work, but I don't want to make our lives worse by being miserable. It's a matter of really ruining some of our financial future if we don't get money soon.

like

Hello, it's me.

Post Photo
like

Just out of curiosity, have you ever started a new job and thought what the hell am I getting myself into?!?
If it was the wrong fit how long did you grin and bear it? 6 months / 1 year / longer?
Did it get better with time or worse? (For instance just a case of lack of know-how)
If you left did you find securing a new job difficult due to only being there for so little time?

likefunny

How do you/do you ever get over imposter syndrome?

like

Has anyone rented office space over the last year so that you didn't have to be stuck in your home all day? Was it worth it, or did you just feel lonely there?

like

I feel like my boss never joins my working call with my stakeholders, is this normal in big tech, like they don't have time to sit in the same meeting with you to understand and course correct your working styles? Like I am supposed to take the whole lead from day 1 independently.

like

Anyone know how the work life balance is at Amazon Robotics? Sounds like it’s hectic during prime day and the holidays but I was curious how it is overall. Amazon

like

I’m currently a Grade 11 at Cisco. With the recent pay structure changes my annual comp will be $150k + 12% bonus. I live in a large metro area in the middle of the US. I’m looking to move around the company so that I can make commission but I don’t want to be an account manager. Can anyone tell me if there are Customer Success Managers, etc positions that manage customers post sale and have a similar range base as me with commission plans? I’m just trying to understand income potential.

like

I've been working for Disney from a third-party company for 8 years. It is possible to keep that seniority if I move to an FTE position at Disney?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal