I have a junior employee who has openly stated work isn’t her priority and refuses to work past 5:00pm (our hours technically run until 6:00pm). I’m all for work life balance, but there have been many times now this inflexibility has hurt other team members or client deliverables.

I’ve tried working with her to find alternatives and better ways of working, but nothing. Anyone face something similar or have tips to better manage this?

likehelpful
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Good for them honestly. Gen Z will be changing the workforce for the better.

likefunny

I think you’d be within your right to remind her that the hours run until 6, but beyond that I mostly agree with Strat 1. Working late may need to happen occasionally, but if it’s late enough or often enough that someone not working beyond 5 is noticed, the problem is the company not the employee.

Beyond 6pm, you should assume your employees might have plans, and they shouldn’t have to disclose what they are to log off

likesmart

I agree with this all of this, and with parting ways. There are plenty of people hungry for work and team motivated. Find one that’s a better fit for you and your team.

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Good for them. We can agree that media doesn’t respond after 5pm when it comes to shipping. If something is delivered after the ship deadline, they’ll usually just pick it up the next day. Similarly, many clients also won’t respond past 5pm— unless they’re super hands-on. So the question is: where has this supposed “inflexibility” actually hurt other team members or client deliverables? Personally, I’m glad to see this change as a fellow Gen Z.

likefunny

🤔 With the abundance of people looking for jobs, I wonder why your company continues to employ someone who isn’t completing her work and leaving it to others? What manner of teamwork is this.? Should she be counted on to work after 5 p.m. all the time? No, I agree with her on this. However, leaving her with for others is thoughtless and selfish. I worked for IPG and this would never have happened on any team I worked on.

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Is her work done by 5? If so, maybe find out why the other team members aren’t done by 5? Working late should be the exception and not the expectation. If a company tell me that everyone works 10 hour days, I assume it’s bad management that can’t figure out how to properly assign reasonable tasks

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I fully, fully agree! I never want my team members to work late and even encourage them to log off early if they’re done. Her work unfortunately isn’t done by 5pm which is where the issue lies. And truthfully, I think this may be a bigger issue of time management and lack of communication, and her early log offs are the cherry on top of a bad situation!

If your hours are technically until 6, she needs to keep herself available until then.

That said, while I applaud her taking charge of work life balance, she needs to understand sometimes you do need to hustle a bit if she's interested in growing at your firm and for the long-term sake of her career.

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I’m late to this post so hopefully this is somewhat helpful, but I read through all the comments and this is definitely a performance issue. Not completing an EOD client-facing launch recap (after saying you were working on it) and then just logging off?? I would absolutely flag that to her manager and make sure to flag any other instances where she is not communicating about her status on work that‘s due and then just logging off without having completed it, and let her manager know that you might need to look to replace her on that client team as she is not fulfilling her duties.

I think any discussions about working past 5 probably make more sense for her manager to have with her, but you can absolutely speak directly to her about not finishing her work on the account you work with her on (and continue to flag to her manager).

In the short term, I think if she has something she’s working on it would be totally reasonable to institute a quick check-in at like 3:30 pm to see where she’s at and confirm if she’s on track to meet the deadline. It’s a little more work for you and a level of micromanaging that I usually hate, but she’s shown you can’t depend on her to meet her deadlines. You could also start asking to get the deliverables at 4 pm (if they’re due EOD) so you or someone else can review - I assume as a junior team member you’d want to be reviewing her work anyway.

like

So the issue is their work isn’t being done. That’s not cool. It would be different if she set clear boundaries and then was saying - hey, I need to log off at 5 I want to make sure I’m prioritizing what needs to be done before that. A launch recap is 100% one of those priories things. I’ve had a manager that truly took an hour long lunch each day, no matter what (no one else I know does this). No one questioned her or had any issues with it because she was reliable, communicated and got her work done. It sounds like they need to be talked to and managed to figure out a healthy work style for everyone. I’d set up time with their manager and have a list of times that deliverables weren’t met and how to fix it. You can’t just not work at work, and it would be a disservice to them to accept this, eventually they’re getting let go.

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Well, if the work day services go to 6:00 pm, she has a choice to make. If 5 is her limit each day, what policy what policy to you want to set for one who says I won’t work pass 4 pm or 3pm?

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Find someone who has their work as their priority. There are many people out there dying for a chance to make their work a core purpose in their lives

What time does the team start and how much of this is hybrid versus office working? I'm in the UK and was amazed yesterday to see how busy the commuting train was shortly after 4pm. Working from home has prompted a lot of people to start work earlier. Personally, I wouldn't work anywhere that had mandatory 6pm finish times. Especially in this industry when the early bird catches the worm. Judge on delivery and performance.

Give her mid to poor reviews so they never got a raise. Promote the people around them until they quit and you can hire someone better.

Coach, not coddle.

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