I have a question to ask, and hopefully someone who works in either management/upper management/HR department can answer this. I received an email from my manager saying my pto requests have mostly been for Mondays/Fridays, and going forward I should 'look into different days' because I am 'a valued member of my team and my absence is felt on these days.' Nowhere in our PTO policy does it state I cannot take consecutive days. Is my manager right to send this/how do I handle this?

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Your manager can express concerns about coverage, but if there’s no policy against consecutive days, it’s worth discussing. Politely clarify your understanding of the policy and ask for guidance on balancing coverage needs while using your earned PTO.

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You have to follow your company policy. If the company regrets not making Fridays and Mondays off-limits to count as PTO, that's their fault and they'll have to change the policy or back off of the harassment. Having said that, though, there's probably more that needs to be known, such as whether other employees are also taking a lot of Fridays/Mondays, thereby leaving skeleton crews on those two days to do the work? And how many/how often are you taking those days? If the company wants to fix their policy without deleting use of Fridays/Mondays for PTO altogether, they could limit the number of times an employee can request them - i.e. to once or twice a year, etc. As far as "how to handle it", your boss sent an e-mail to you, so that entitles you to ask for a meeting with him/her to discuss the issue. Nothing ever gets properly explained or understood by keeping silent.

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I would ask specifically what the issue is. That’s strange. Especially if it is not policy.

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I agree that Monday and Friday are busy, however the manager can review the schedules and approve or deny the PTO specially if it will put a strain on the team. I can see how the email would be upsetting since we do not want to be told we can’t take PTO on the other hand the managers responsibility is to make sure operations are running smoothly. This decision will affect patient care and the team and is ultimately the managers decision . I hope this helps!

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Yes as a manager it suck’s and I prefer ppl not take certain days off, however, I also don’t want to punish my high performers and deny them simple requests bc other teams member are below par.

I would have a conversation with the manager and state that you will try to be mindful of the frequency so maybe not like multiple weeks in a row requesting M/F’s off but also make sure to voice your concern that it’s not fair to be punished for being a high performer. Offer some assistance in training the other teams members to be able to up their skills a bit and also voice that you’ll help everyone catch up when you’re back in so it shouldn’t be a problem.
Yes PTO can be denied bc it’s a “request” but it’s also an earned benefit and if you’re being asked to not utilize your benefit when there’s no real substantial reason not to… like if no one else is off and it’s like some type of busy season or something if the sort … then… it’s your benefit to use. Hopefully your manager would be reasonable if you voice your desire to be rewarded for your loyalty by being able to utilize the PTO you’ve earned….
Ppl are probably complaining … but ppl complain about everything and if you’re using the PTO you’ve earned I don’t know how they could reprimand you for taking it. My past companies wouldn’t let managers write employees up for calling out until they were out of PTO. So if you have it and you’re not putting others in an unreasonable short staffed position …. Then you’re not doing anything unjustifiable.

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The issue has to do with staffing. The department has a high turnover in staff, and because I've been there the longest out of all but a couple of my coworkers, I'm the one who takes on the brunt of the work and covers for when others are off. But that's also led to being asked to take on more responsibilities, so when I'm off on Fridays/Mondays, it's because the others can't do the amount of work I am able to do. I've taken off several the past couple of months for misc circumstances (i.e. local procedures to remove skin cancer, help family members with appointments, etc.)

In my opinion, a PTO is typically 'requested' and then approved. He is letting you know that you are valuable to the company and as part of a team. Mondays and Fridays are likely felt as a struggle when you are not there. He is kindly asking you to consider different days to make it more suitable for everyone involved.

If it is not in the policy then your manager can't tell you that you cannot take those days off and I would probably speak to HR about it. I get what your manager is saying but at the same time they are the one approving those PTO requests so really that falls on them. Also you shouldn't be punished for being a hard worker and your absense being felt.

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