I have had the chase reserve for 5 years. How do I ‘cancel’ it and then apply for the preferred for the sign up bonus?

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Posting as :
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Product change to freedom flex/unlimited and wait for a few days

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This is the correct answer. Product change keeps your credit line, points, etc intact. Though if you change to F Flex, which is a Mastercard, you'll get a new card number.

Call chase

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