I recently got feedback that I was being “too accommodating” to my team—and honestly, it threw me off. I try to lead with empathy and flexibility, especially in a time when burnout and stress are so real. But apparently, some leaders see that as being “too soft” or not assertive enough. It made me question where the line really is between being supportive and being seen as ineffective. Have you ever gotten feedback like that? How did you respond, and did it change the way you lead?

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I don't have any advice here except to say I've received the same feedback. I think leading with empathy and compassion is a long game play that eventually does lead to being able to hold your team to a higher standard because you've built that basic level of trust. But it takes time. I think those that don't lead that way lean more on their authority based on their position. People will do what they say, but only because they're the boss.

There's obviously a balance, but each person has to approach leadership their own way.

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Was thinking along the lines of CXS, I can understand being ‘too accommodating’ can have drawbacks. You need to know if this is causing issues/problems or is just different from what others are used to. You can be supportive and keep firm expectations too. They can exist together!

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Your employees aren't poorly behaved puppies in for training. They are adults, and as long as they are getting their work done on time and to a high standard then there is no reason why they can't be treated as adults. That includes being accommodating. Employees who feel supported at work are more productive, are less likely to quit, and usually have more enthusiasm for the work. I wish this old school management mindset would stop. It sounds like you're being an awesome manager, OP.

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Hate to say it but welcome to the good old boy network. That is what needs to go. You are correct.

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It’s nothing but authority bias at play

Leaders who have led for long with micromanagement and policing tend to feel that the only way to get work done is via the route they used. Most leaders don’t care much about providing any kind of balance to the team. Overworking and pushing people to their limit is seen as a badge of honor.

The solution for you is to become a little stricter and not give everyone a soft pass. Else your growth will get hampered as it is mostly based on perceptions and how same you can speak the language of your leaders

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Did you ask for specific scenarios and what they meant by that feedback? Because right now you’re lost it sounds as if they did not give you specific scenarios regarding what they meant by “too accommodating“. Unless you’re going around policy and procedure, I don’t know that you can be too accommodating. You’re there to support your people. I would also look at who gave you the feedback, was it appear or was it your leader that you directly report to?

Honestly I wouldn't even worry about it as long as its something you are allowed to do and they aren't specifically telling you that you have to change this practice. That is what makes you a good manager and it is what works for you and your team.

It would be helpful to know how well your team is performing. If they're delivering at or above expectations, then I'd chalk it up to you and your boss simply having different management styles. But if you have team members who are consistently underperforming (or worse), I think it's reasonable to ask how your management style is helping (or not). I typically operate as you do, but there are limits, and I can become a hammer when staff ghost their deliverables, play with money, abuse coworkers, etc.

I am very much like you OP. Leading with empathy and flexibility is paramount to my style. With that being said, weight how flexible and empathetic you are. At times, employees will take advantage of your good nature, causing you to do more work than they are willing to put in. We have to make them be more invested in themselves than we are in them. They have to learn to swim on their own as well. We are doing them a disservice if we are their life preserver in every situation.

Yeah I agree with you completely. We need more managers who lead with compassion. I've been out of the workforce for some time because I'm retired but I had a reputation as being a manager who led with compassion and getting the work done at the same time. I know my employees appreciated it and I appreciate them

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