I'm very out of the loop with AI to be completely honest. Anyone here with insights on how AI could be reshaping IT operations roles? Also, I'd love to hear about some of the skills I should focus on developing to stay competitive.

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You should definitely get into AI. Not that it's taking over but it sure can help with a lot of tasks. I've seen the IT team using it for AI for predictive maintenance, and automated troubleshooting.

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It meshes well with the agile framework and can iterate faster than your meat team. Like any IT tool it will take a lot of front-end work to get it right.

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