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Hi everyone! Does anyone in here work for Omada Health ? I have an interview next Wednesday for a PT Member Support Agent role and am unclear on what the pay could be. Glassdoor has the pay estimate at 42k-48k, but I found a comment where someone in the same role mentioned only getting paid $12/hr. I have 8 years of experience as a CSR but I’ve had a couple year gap in between now and my last job. TIA Any advice helps .
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I usually try to find a vantage point overlooking the agency- for instance, a balcony, the top of the stairs- then ring a sizable bell or gong and make a very loud announcement. Air the grievances in public. Like Festivus.
No. Yes.
I believe honesty is important but definitely try to be tactful and don’t walk out of there with explosions behind you! At the last agency I left, I’ve been told that my written exit interview was discussed in exec meetings because 1) I played a key/valued role in the company, 2) I raised valid points that weren’t specific to just my position, 3) I was sure to craft it in a way where it was based in fact, always came back to bettering the business, and nothing came off as a personal attack on anyone. It took a lot of time to write.
That said, I’ve seen too many exit interviews just get filed away with a bunch of others that all say the same thing and nothing ever happens.
I don’t see any upside to being honest in this scenario. None. You’re not going to make it better for those you leave behind, which is the only reason that’s even halfway reasonable. Just doesn’t happen that way.
I usually am in a way that may help bring positive change after I leave. I mean, I still like the people there so if I can give some good feedback, why not.
@ACD4 I just told HR I was too busy wrapping up my current assignments. They kept emailing but I just told them I couldn’t. Lol
If for whatever reason you can’t evade them and assuming you work at typical agency, just say you’re leaving for more money and a better work / life balance
Never be completely honest. Burn no bridges or people
I have never seen change come about from an exit interview
I say go full roast
Told them everything with a high head and matter-of-fact attitude. They seemed very receptive. Thank you for all the advice! Going to take a stress free nap now. 👋
Is it a good honest? Or else it can be use against you, or the fuel to burn the bridge. Talking from my experience (honest about the one-sided favouritism management when I was the one outside their favourite spectrum). It matters if the review from you are compromisablenand have the doable action or resolution.
No x 2
This is a screening method for checking on any crazies who might show up disgruntled later and go postal, or anyone who might file a lawsuit against the company. All under the guise of asking for your feedback.
SPM1's answer.
ACD1 is right. The short of it is that exit interviews are nothing more than a formality and on-the-record legal safeguard for the company Nothing you say will change the culture or processes so there’s no point in wasting your breath. My ex was HR which is how I know.
Either way it really doesn’t matter. HR is powerless, unconnected, and irrelevant.
👆 if the exit interview info ends at HR, your agency is doing it wrong.
CD2 they are doing it wrong! That’s why I’m exiting!
When it comes to grievances, wouldn’t expect any change to come of it. However exit interviews can be a good time to recognize with HR or leadership who at the company you feel should be recognized for their work or contributions. Or warn that they too may be on their way out and that hopefully they can be promoted or compensated before then. Isn’t a fairy tale and doesn’t always work but can be worth trying
Speak truth to power and get out of there. If it’s an exit interview, they’ve already lost a lot of power over you.
I agree with SPM1 & CD1. You have to be tactful. I gave scenarios with solutions versus just complaining. You have to come to terms with understanding there’s a 90% chance it’ll go nowhere and move on.