It's quite upsetting to see how offshore agents are treated by customers and sometimes even higher-ups. What was/has been your experience in this job?

Best windows laptop for b school? Looking for something reliable and fast but won’t break the bank

HELP!
I have raw sales data on one tab, which includes a sales rep ID number. My second tab has that sales rep ID number in column 1 and the rep name in column 2. How can I get the rep name added to the correct line items in the raw data?

What are some great companies to work for as a woman in engineering?

Guys Please help me I looking for any entry level job or internship in PWC
I'm a MBA Finance graduate

Can I get any referral or help from anybody

Thank you

How are you all going about continuing to buy index funds while everything is literally green and I see people doubling their investment in such a short amount of time. Feel as I am missing so much money that could’ve been made. But VOO goes up 1% :///

Any update on hike? What should I expect moving from SA1 to SA2, Tier 2, Advisory? Pwc AC

Does pwc AC do mid year promotion this dec? PwC Pwc AC

Has anyone been offered a status buy-up for 2021. ~$1700 short of United 1k this year and think my travel will increase a good bit starting next year. Think it could make sense, especially given the 2021 thresholds

Is anyone hiring? I have sales experience in the telecom industry and real estate. Looking to relocate to the Bay Area. Looking to crush 2021! Thanks in advance.

What is Pinnacle award ? And How will that benefit me ??

Hi fishes. Currently interviewing with Accenture for the Talent & Organization (T&O) team for the change management profile. Wanted a quick comparison of the work life balance, career progression, perks and benefits compared to EY GDS. Thanks in advance.

What is your preferred enterprise file storage solution? I’ve been comparing all the features but I’m curious what everyone likes best.

Is $100K low for a senior producer @ creative agency in nyc

API PMs, what’s unique about working on API products?

Building out a new function at my company, top 15 bank in the US, and scheduled a 90 minute meeting last week for today. Invite included an agenda and a teams link to the document we would be reviewing. Also asked for attendees to review ahead. 20 minutes in, my co-worker exclaims while I’m mi-sentence we should meet Thurs. after having a chance to review content… WHAT?! What should I have done in that situation?

Who has more earning potential: Creatives or Producers? Talking about two aspects: mid-career salary and lifetime earning potential? I feel like producers peak earlier but creatives have higher max?

When negotiating salary, what’s the highest you’ve ever asked for and actually gotten it? Did asking for a crazy amount ever backfire on you?

When ppl talk abt mental health in adv, we neglect the topic of cognitive dissonance. Most of us work on clients that are terrible in some way - sweatshops, bad for enviro, unhealthy. How do u cope?

Is there a way to filter the kind of news you receive on your Facebook feed?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Will the customer support future be led by chatbots or will we still be necessary? lol

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Managers, how do you help your customer support team avoid burnout?

Tell me a feel-good story from work that will restore my faith in humanity.

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Are you worried about how quickly AI support is growing?

Creative ways to respond to customer concerns without sounding scripted?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Ways to destress during work as a customer support agent?

What are your tips for publicly responding to negative reviews?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Is outbound customer support typically less stressful than inbound?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Any suggestions for how to find a fully remote customer support job?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Hiring managers, what do you look for as you’re going through resumes?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!