I’ve landed a customer success specialist role and I’m really excited about it. It’s night shift and I would want to know how your experience has been. Any insights you could share to help me become successful in this role. I join in a month n half.

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Posting as :
works at
You are currently posting as works at

Yea it’s bad . Worse management. It’s more like sales team than CS. Very toxic work culture and 0 opportunity for growth.

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Anyone ?? Someone from FW here?

Sales? They mentioned that main KPI is retention and
Product advocacy.

Also, it’s quite vague @ toxic work culture at FW.

Can you advise a bit more on the job? What were your experiences? Did you learn a lot etc

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Iam looking for a job change could anyone help me out with the job..

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How does Freshworks pay US employees? is it 1st and 15th of the month? Every other week? Curious what the pay periods are. Thank you in advance!

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Welcome to Freshworks' open bowl. Feel free to ask questions or share useful stuff. Meanwhile please avoid sharing sensitive and confidential information. For specific chats, move the conversationsover to DMs...

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