My superiors are asking me to contact CEOs of debtors to chase payments. We’re in B2B and payments are usually 30 days or more. As soon as we get someone over that and they don’t provide a payment date, I’m being asked to contact their CEOs somehow and demand payment. I think it’s dumb, will hurt the relationship and I also don’t want to ruin my reputation. Thoughts?

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Draw up a debt repayment plan, request a meeting with your superiors and show them how it would work better than harassing CEOs.

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Have you contacted their accounts payable (or whoever your normal first contact is) first? If yes and they still haven't paid I'd say going to the CEO directly is kinda fine, but that should be a last resort

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So… while I 100% agree that it would annoy CEOs they probably wouldn’t hold you personally accountable.

Also, it probably would work. Annoyed CEO firing off emails asking why stuff hasn’t been paid usually can get it pushed to the top of check run - so from solely a debt collection standpoint, it’s probably a good strategy.

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I believe that’s illegal

I did this as an intern years ago for a tier one Big 3 automotive supplier that was going into BK and gasping for air. If you’re low enough in the hierarchy, tbh, no one will remember you or even care. That’s why they send you.

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