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I bought on Carvana and process was pretty good. 2.5 years later and my car has had no issues. However, I never saw the make/model before I ordered and didn’t end up liking it (trunk too small). There was a 7 day return period but I didn’t bother.
Just read this article re Carvana yesterday. My dad’s been having a similar problem with Vroom—bought a car for my sister when she got her learner’s permit 7 months ago and still doesn’t have the title. I’ve only bought new here so can’t speak to experiences but I also know of CarMax, DriveTime, and EchoPark
https://www.foxbusiness.com/markets/carvana-car-buyers-without-title
Last 2 cars I bought from carmax, good experience
Clay Cooley Nissan Dallas was the best customer service and sales staff i have ever dealt with.
Really? Why? I had a great experience with them.
Why not carmax
True, in both my instances I probably paid a bit more but not significant .. I hate the negotiation, possible quality after buying etc with other used car places..
Bought my last 2 cars from Carvana