No MBA, no classroom, no training program teaches you about human behaviour the way years in retail and hospitality do. You learn patience, empathy, adaptability, and how to read a room all before noon. What is the most profound lesson working in this industry has taught you about people?

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I'm supposed to say something positive, aren't I? I guess it has shown me the true sacrifices people will make for their family. I have coworkers who work 3+ jobs to keep their kids fed. I genuinely don't know when they sleep.

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That’s honestly such a real observation. Working in this industry really shows you how much people are willing to sacrifice for their families. I’ve seen coworkers juggle multiple jobs too, and it definitely makes you respect their resilience and dedication. It really puts things into perspective.

I'm not sure it's all that profound, but interacting with people from all walks of life every day I'm at the store is still eye-opening for me. I've probably talked with 1,000 complete strangers that I never would've crossed paths with had it not been for this job. It's kind of dizzying to think about.

That’s so true. Working in this industry really puts you in contact with people you’d probably never meet otherwise. It’s kind of amazing how many different stories and perspectives you come across just in a normal shift. It definitely changes the way you see people and the world a bit.

I totally agree! I'm a master body-language reader at this point!

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