One of the worst feelings at work is getting a call right before your shift ends and it drags on forever.

I’ve had a manager who was cool with letting us do the after-call work a few minutes early so it didn’t stretch past shift time which made such a difference.

But I’ve also had one who didn’t allow that, and it was so frustrating ’cause some calls can go 30+ minutes.

Do you think it’s fair to cut reps some slack at the end of their shift, or nah?

like
Posting as :
works at
You are currently posting as works at

If they want you to work until a certain time, they need to plan to allow you to finish ALL your work at the same time. Funny that the same people/companies that want you at your desk and ready to work when it's time to start don't want the work done and you ready to leave when they want to stop paying you.

like

"So true! It really comes down to proper planning and respecting people’s time. Can’t expect the best work when employees are constantly being pulled in two directions."

When I used to work the phones that could be a real problem. And management never cut us any slack. Their explanation was that we never knew if a call would take three minutes or twenty, so we were supposed to answer anything that came in. Of course, we got good at hurrying calls along if need be.

like

I can imagine how tough that must’ve been. Calls really are unpredictable, and it’s not fair when management doesn’t account for that. Glad you found a way to handle it though!

I think your first manager was right on, it's important to give people the time to do the work that they need without being interrupted or having to stay late. All good managers should adhere to this.

like

Totally! I miss working under them!

like

It depends on labor costs,if the administrative budget can afford every representative going over company's time then yeah, give them the Lee way to keep working but if the overhead is short then cut them all at the same time. It all depends how much money is in the company's basket. Affordable or not

like

Totally fair—everyone deserves to wrap up on time. A little flexibility at the end of shift goes a long way for morale.

Related Posts

Anyone looking to do a case prep this weekend via Skype / phone?

like

Our district voted on returning back to school with students in the classroom and some staying at home. We now have to teach students in the room and on Zoom at the same time. I’m not complaining but does anyone have any tips on the best and most effective way to get this done?

like
like

Hi Fishes, I have joined Zoom as a Software Engineer for India team.

like

I’m interviewing for BCG and had a principal reach out to me for a zoom chat. Is this normal for principals to reach out or is this a positive sign?

Who wants to learn semiconductor industry or chip shortage?

I like how this app wants us to market ourselves for likes in order to get started on networking!

5YOE+MS+MBA begging for likes!
HELP please! In return I can have a group zoom session on semiconductors

like

I am curious how other inclusion teachers are being utilized when the school is doing remote learning. I find that I am sitting in the zoom class and have very little opportunity to contribute. I am having discussions with my teachers on ways that I can better support them and the students when remote.

like

Congrats to team Zoom Zoom on winning the Fish Bowl F1 fantasy league!

Post Photo
like

Has anyone gone through the Breeze Airways panel to interview? Can you give me some insight? Is it a panel of several interviewers asking me questions OR several candidates being interviewed at the same time? It's being held on Microsoft teams but they have been very vague about the specifics. @breeze airways

like

Happy Wednesday! I am trying to plan with our AP and climate lead on what we can do in distance learning as a school wide event. I suggested we still host our multicultural club assemblies on zoom for the school. Anyone have experience with zoom assemblies to promote a positive climate in DL? Thanks!

like

About to interview for Tech Architect role in Slack Any pointers on what I should expect in the first round?

like

IEP, 504, and those without internet will return in-person next week while rest of students remain remote. Regular Ed teachers may have students (mild Learning Disabled kiddos) in their room while teaching. They are saying it’s a liability issue if they have one student in the room with them, even though teaching other via Zoom. Thoughts? Anyone else experiencing this?

like
like

Does anyone have Skype for Business installed on their personal device to receive notifications?

This Friday is the 1 Yr. Anniversary Party of AIR. All members are highly encouraged to attend Friday’s zoom call to celebrate, recount stories and play the Trivia Game for awesome prizes!!! Keep eyes peeled for your email invite and hope to see you then!

like
likesmart

More Posts

What’s the level of evidence of review needed for controls that are not management review controls (MRC)? I’m an internal auditor and I’m documenting what is needed for lower risk controls in the SOX environment.

Does management need to have review
comments or checklist even for low or medium risk controls? And should I document those? Thanks!

like

I received a mail stating CDP completed. Any idea what's that

like

During the warm weather months I try to set up impromptu events (Storefronts, etc.) where I can be in front of people at little/no cost. How do you guys proceed to take advantage of the summertime?

like

Employee prefers to resign instead of discussing his/her aspirations. What should be the approach to put your expectations with your Supervisor so that you can continue your association happily rather looking out without even trying within?

like

Tips to improve on IR (GMAT/EA)?

like

Hello friend,

Any one abscond the notice period in EY.


I Just join - 3 month.

Any one can help me for same what get happened if I do same.

Thanks for you advise

likefunny

Should I join G&PS in PwC India? How is the WLB and progression there?PwC

like

Hi fishes! I was hired for D&A team in PwC India now i have been added to different competency EPM which I don’t know how to politely say that I don’t want to be part of different domain ? PwC

like

At my uncles wedding in Madrid I remember lying down on the grass in the courtyard after their first dance and crying, my Dad came and saw me, laid down in his suit beside me and asked what was wrong.

“I know my boyfriend wouldn’t dance with me like that at our wedding”

And we just lay there as I cried, and then got up. Had a drink.

Said boyfriend left years ago, and now I have a wonderful man who just asked me what type of dance lessons I want for our wedding next year.

Don’t give up.

likeupliftingfunny

What is the process to reimburse 25k after purchasing a mobile.. also can I claim for my 2 nd vaccination jab?

How's Director round in Walmart? What type of questions one needs to be prepared for? Any pointers please.

like

Does Walmart uses dell boomi

like

Hi Fishes,
Qburst is hiring across roles now. Pay is competent and wlb is amazing. If you fit any of these roles please feel free to DM me for a referral. Happy to help in these trying times.

Post Photo
like

11/27 Check In 🙌🙌 What’s everyone up to today?

likeuplifting

Got a temp offer for less than a year without promise of turning into full-time. Wanted to know what ppl think about temp jobs (looks bad on resume if I don't turn full-time later within the company?) and what comp should look like (e.g. 1.2× of regular comp?).

Got another perm offer in a different industry for similar salary, but I might have to relocate and I'm concerned the work may involve translation instead of pure legal work.

like

Has anyone taken a federal appropriations law class and is willing to share course materials or outline? Anything that’s not the full text of the red book 😄

Those in music comms: what are the best labels/agencies to work at?

like

Hi,
After technical rounds, HR asked me to submit the documents and BGC related forms. I sent the all documents, it's been one week and no call back. Usually how much time they will take ?

like

Where can you buy a good office chair and sit/stand desk near Toronto? Getting them shipped from the US is mad expensive.

like

Does anyone know places hiring for fully remote? Looking to make a change but would prefer to stay fully (or at least mostly) remote.

like

Additional Posts in Crazy Customer Stories

Hi how much does a florist get paid per hour? Thanks

getting asked for discounts constantly when they know its a hard " no " but keeps asking is crazy to me

like

At a different job I had a customer trying to swindle me in telling me that there was a deal in an item that never had a deal or promotion for sale so he made me scan the item 20 times before believing me. Obviously, he finally let it go but I scan it with an inventory scanner that showed me all of the sale price promotions if there were any

like

Someone came in and ordered 60 bacon double cheeseburgers… my crew thought I was kidding. 😅

likefunnyuplifting

"Evaluation In Progress" what is this mean in TCS. Got mail to upload the documents and current status "Evaluation In Progress". Other side I see Intervew Process as " Prepare Better Learn more about the..." see the screen shot.

Finally what all this mean ?

Post Photo
likeuplifting

Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

funnylike

I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal