Our mid-size (35 lawyer) Midwest law firm is creating a new position for a Business Operations Manager. We have historically managed ourselves through a Board. No managing partner. This new position is a non-attorney professional. Thoughts on appropriate salary?

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I’m in a firm of 7 attorneys with a total of 22 staff. Our office manager is a CLM and a member of ALA. She makes about $300,000 with bonuses, BUT she has been with our first for 25 years.

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Agreed. Since she is responsible for the success of the attorneys, and the staff, her bonus is actually the average of the attorney bonuses quarterly. She allows the attorneys to focus on what we do best and really handles all the HR, accounting, technology, etc. stuff

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All that being said - ops managers can be worth their weight in gold allowing attorneys to focus on growing the firm -

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I think the answer is driven more by the market you're in than the fact this person is working in a law firm. What does a comparable position in a non-firm setting make in your area and let that drive the discussion b

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Thanks for the thought guidance.

$90-140k

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The beginning of the end. When I joined my then-200 lawyer midwestern law firm in 1988, we had an office manager and an accounting manager (relatively recently added) and a couple of billing clerks. Now we many more lawyers but also dozens of non-lawyer personnel—in the pre-pandemic days I would frequently get on a crowded elevator and realize, “My God—I’m the only time biller on this thing! What do all these people do??” Have fun!

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