Related Posts
More Posts
Job grades in Nokia??
Any books to recommend on mental strength?
Additional Posts in All things points
New to Fishbowl?
Download the Fishbowl app to
unlock all discussions on Fishbowl.
unlock all discussions on Fishbowl.
Job grades in Nokia??
Any books to recommend on mental strength?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Download the Fishbowl app to unlock all discussions on Fishbowl.
Copy and paste embed code on your site

Scan your QR code to download
Fishbowl app on your mobile

lol…
Hyatt has often a much better customer support and customer oriented than Bonvoy, but don’t think those claims make sense - fist they should give points rather than cash, second I would aim at 1-2 nights free equivalent points (but never to 4 or 5 nights which is pretty much the entire time you’re there), as it’s very unlikely and super unrealistic
Yes - I asked how many points to request
Don't give a # first. Explain the issues and the consequences you've experienced, and let them make an offer. Then, you can use that offer to negotiate to a settlement that's acceptable to you. Based on what you're saying, I would aim to land at the equivalent of 1-2 free nights... but you don't know what they will offer if you give a # first.
Hey OP - what was the resolution for this ? I just had the exact same thing happen at a Hyatt hotel today.
How many points did you end up getting?