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This would bug me because I'm sure customers complain about it all the time. Why don't they just put up a sign indicating that it's more expensive? It'd take about 3 seconds and would clear up confusion and avoid annoying customers.
So they have the price displayed as "Coffee: $X" even though one is a different price? I think you're right to be annoyed by that. Do you ever have customers point out the price discrepancy?
Once in a blue moon, somebody will notice… and if they do, they get their money back and a little apology. The company runs a weekly contest to see which store can sell the most.. it’s pretty cringe
Hmm that is really odd. I guess I would just explain that it is a moer expensive roast. Not sure how you are supposed to explain that.